Starbucks

Operations Lead

Starbucks

Roanoke, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated and experienced leader looking for a new opportunity? Look no further! Starbucks is seeking an Operations Lead to join our team. As an Operations Lead, you will play a crucial role in overseeing the day-to-day operations of our stores. We are looking for someone who is passionate about delivering exceptional customer service and driving business growth. If you have strong leadership skills, a positive attitude, and a love for coffee, we want to hear from you! Join us at Starbucks and be a part of our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

  1. Oversee the day-to-day operations of Starbucks stores in a designated area.
  2. Ensure all stores are meeting company standards for cleanliness, customer service, and product quality.
  3. Train and develop store managers and team members to provide exceptional customer service and drive business growth.
  4. Analyze sales data and make strategic decisions to improve store performance.
  5. Implement and enforce company policies and procedures.
  6. Monitor inventory levels and ensure timely ordering and restocking of supplies.
  7. Maintain strong relationships with store managers and team members to ensure a positive and productive work environment.
  8. Lead by example and demonstrate a strong work ethic, positive attitude, and passion for the company's mission.
  9. Identify areas for improvement and implement solutions to drive efficiency and productivity.
  10. Collaborate with other departments, such as marketing and human resources, to support company initiatives and goals.
Where is this job?
This job is located at Roanoke, VA, USA
Job Qualifications
  • Strong Leadership Skills: An Operations Lead At Starbucks Must Have Excellent Leadership Skills To Effectively Manage A Team Of Employees And Ensure Smooth Operations In The Store.

  • Retail Or Food Service Experience: Candidates Should Have Experience In A Retail Or Food Service Environment, Preferably In A Supervisory Or Managerial Role. This Will Ensure They Have A Good Understanding Of Customer Service And Operations Processes.

  • Excellent Communication Skills: As An Operations Lead, One Must Be Able To Effectively Communicate With Team Members, Customers, And Upper Management. This Includes Both Written And Verbal Communication Skills.

  • Ability To Multitask And Prioritize: With Various Tasks And Responsibilities, An Operations Lead At Starbucks Must Be Able To Multitask And Prioritize Effectively To Ensure All Operations Are Running Smoothly.

  • Knowledge Of Inventory Management And Financials: A Strong Understanding Of Inventory Management And Financial Processes Is Essential For An Operations Lead. This Will Help In Effectively Managing Inventory Levels, Analyzing Sales Data, And Making Financial Decisions For The Store.

Required Skills
  • Process Improvement

  • Supply Chain Management

  • Time Management

  • Team Management

  • Forecasting

  • Budget management

  • Inventory Control

  • customer service

  • Quality Control

  • Project coordination

  • Training and Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Lead in Roanoke, VA, USA is $50,000 to $75,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries for more experienced Operations Leads or for those in high-demand industries. Additionally, factors such as bonuses, benefits, and cost of living in the area can also impact the salary range for this position.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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