Operations Lead

Welcome to the world of Starbucks, where our passion for coffee is matched only by our commitment to creating a welcoming and inclusive environment for our partners and customers. As an Operations Lead, you will play a vital role in ensuring the smooth and efficient functioning of our stores, while also fostering a strong sense of community and teamwork. We are looking for a driven and dedicated individual with a keen eye for detail and a passion for delivering exceptional customer service. If you are a natural leader with a love for coffee and a desire to make a positive impact, then we want you on our team!

1. Oversee the daily operations of the store and ensure that all tasks and duties are being completed efficiently and effectively.
2. Create a welcoming and inclusive environment for both partners (employees) and customers.
3. Train and develop new partners to ensure they are equipped with the necessary skills and knowledge to provide exceptional customer service.
4. Maintain inventory levels and ensure that all products are stocked and displayed according to company standards.
5. Monitor and maintain the cleanliness and organization of the store.
6. Handle any customer complaints or concerns in a professional and timely manner.
7. Lead by example and set a high standard for customer service, product quality, and store cleanliness.
8. Collaborate with other store leaders to develop and implement strategies to increase sales and improve overall store performance.
9. Maintain a positive and collaborative working relationship with all partners, fostering a strong sense of community and teamwork.
10. Ensure that all company policies and procedures are followed by all partners.
11. Conduct regular audits to ensure compliance with food safety and sanitation standards.
12. Assist in scheduling and managing partner shifts to ensure adequate coverage during peak business hours.
13. Continuously strive to improve customer satisfaction and store performance through regular evaluation and implementation of new ideas and processes.
14. Act as a role model for the company's mission, values, and culture.
15. Attend and participate in training and development programs to continuously improve skills and knowledge.

According to JobzMall, the average salary range for a Operations Lead in Austin, TX, USA is $80,000 to $120,000 per year. This may vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.