Operations Lead

Welcome to Starbucks, where we strive to create a warm and inviting atmosphere for both our customers and our employees. We are currently seeking a highly motivated and dynamic individual to join our team as an Operations Lead. As an Operations Lead, you will play a crucial role in ensuring the smooth and efficient functioning of our stores, while also mentoring and leading a team of dedicated baristas. We are looking for someone with a passion for delivering exceptional customer service, a strong attention to detail, and the ability to thrive in a fast-paced environment. If you are a self-starter with excellent leadership skills and a love for coffee, we would love to hear from you.

1. Oversee daily operations of the Starbucks store, ensuring that all tasks and duties are completed accurately and efficiently.
2. Provide exemplary customer service to all patrons, creating a welcoming and friendly environment.
3. Train and mentor team members to deliver exceptional customer service and uphold company standards.
4. Monitor inventory levels and place orders for necessary supplies, ensuring that the store is well-stocked at all times.
5. Handle customer complaints and resolve any issues in a timely and professional manner.
6. Maintain cleanliness and organization of the store, including the front and back of house areas.
7. Create and implement schedules for team members, ensuring adequate coverage during peak business hours.
8. Conduct regular team meetings to communicate updates, share goals, and provide feedback.
9. Ensure compliance with all company policies and procedures, including health and safety regulations.
10. Collaborate with other store leaders to identify areas for improvement and develop strategies to increase sales and customer satisfaction.
11. Continuously monitor and assess store performance, identifying areas of success and areas for improvement.
12. Stay updated on industry trends and competitor activities, making recommendations for improvement based on findings.
13. Lead by example, demonstrating a strong work ethic, positive attitude, and commitment to the company's values.
14. Assist with new hire training and onboarding, ensuring that all team members are properly trained and equipped to perform their duties.
15. Foster a positive and inclusive work environment, promoting teamwork, respect, and collaboration among team members.

According to JobzMall, the average salary range for a Operations Lead in Orlando, FL, USA is $60,000-$80,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some Operations Leads may earn upwards of $100,000 per year, while entry-level positions may start at around $40,000 per year. It is important to note that salary ranges can also be affected by factors such as education, certifications, and additional skills and responsibilities.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.