Operations Lead

Welcome to the world of Starbucks, where coffee is more than just a beverage, it's a way of life. We are seeking a dynamic and driven Operations Lead to join our team and help us bring the Starbucks experience to life in our stores. As an Operations Lead, you will play a crucial role in ensuring the smooth and efficient operations of our stores, while also creating a welcoming and memorable experience for our customers. We are looking for someone who is passionate about coffee, people, and delivering exceptional service. If you are a natural leader with a strong attention to detail and a love for all things Starbucks, we want to hear from you!

1. Oversee and manage the day-to-day operations of our Starbucks stores, including but not limited to: inventory management, ordering supplies, cash handling, and ensuring compliance with company policies and procedures.
2. Train and develop store team members to deliver exceptional customer service and uphold the Starbucks brand standards.
3. Create and maintain a positive and welcoming atmosphere for customers, ensuring a memorable and enjoyable experience.
4. Monitor and maintain cleanliness and organization of the store, ensuring that all food safety and sanitation guidelines are followed.
5. Conduct regular quality checks to ensure that products and beverages are prepared according to Starbucks standards.
6. Work closely with the store manager to develop and implement strategies to improve store operations and increase sales.
7. Handle customer inquiries and complaints in a professional and timely manner, seeking to resolve any issues and ensure customer satisfaction.
8. Maintain accurate records and reports related to store operations, sales, and inventory.
9. Collaborate with other store leaders to plan and execute special events and promotions.
10. Stay updated on industry trends and make suggestions for process improvements to enhance the overall customer experience.
11. Lead by example and inspire team members to uphold the values and culture of Starbucks.
12. Adhere to all company policies, procedures, and safety standards.
13. Continuously seek opportunities for personal and professional growth within the company.
14. Foster a positive and collaborative work environment, promoting teamwork and open communication among team members.

According to JobzMall, the average salary range for a Operations Lead in Denver, CO, USA is between $60,000 and $80,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual. Additionally, factors such as education level, certifications, and skills may also impact the salary range.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.