Welcome to Starbucks! We are seeking a highly motivated and experienced Operations Lead to join our team and help ensure operational excellence across all of our stores. The Operations Lead will be responsible for overseeing the day-to-day operations of our stores, managing and developing a team of store managers, and implementing processes to drive efficiency and consistency. We are looking for someone with a passion for delivering exceptional customer experiences, a strong understanding of business operations, and proven leadership skills. If you are a dynamic and results-driven individual, we would love to hear from you!
- Oversee day-to-day operations of all Starbucks stores, ensuring they are running smoothly and efficiently.
- Manage, train, and develop a team of store managers to ensure consistent operational standards across all stores.
- Implement and monitor processes and procedures to drive efficiency and streamline operations.
- Develop and maintain strong relationships with store managers, providing guidance and support as needed.
- Monitor and analyze store performance data to identify areas for improvement and implement solutions.
- Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
- Serve as a role model for exceptional customer service and ensure that all stores are delivering an exceptional customer experience.
- Collaborate with cross-functional teams to identify and implement best practices for operational excellence.
- Conduct regular store audits to assess performance and identify areas for improvement.
- Communicate effectively with upper management and provide regular updates on store operations and performance.
- Plan and manage store budgets, including expenses and labor costs.
- Identify and address any equipment or maintenance needs to ensure a safe and efficient working environment.
- Continuously seek out opportunities to improve and innovate store operations.
- Hire, train, and mentor new store managers to ensure a strong and capable team.
- Act as a brand ambassador, upholding the company's values and standards at all times.
Prior Experience In A Leadership Or Management Role, Preferably In A Retail Or Food Service Setting.
Strong Communication And Interpersonal Skills To Effectively Collaborate With Team Members And Communicate With Higher-Level Management.
Knowledge Of Operational Procedures And Processes, Specifically In The Food And Beverage Industry.
Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.
Familiarity With Inventory Management And Financial Analysis To Ensure Operational Efficiency And Profitability.
Inventory Management
Communication
Time Management
Multitasking
Organizational Skills
Leadership
customer service
Quality Control
Team Building
Problem-Solving
Adaptability
Training And
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Operations Lead in Eden Prairie, MN, USA is $65,000-$115,000 per year. Salaries may vary depending on the specific job responsibilities, company size, and industry. Some companies may also offer bonuses, commission, and other benefits as part of the overall compensation package.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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