Operations Lead

Are you a coffee aficionado with a passion for leading and developing teams? Do you thrive in a fast-paced and dynamic environment? Starbucks is looking for an Operations Lead to join our team and drive operational excellence in our stores. As an Operations Lead, you will play a critical role in ensuring the smooth operation of our stores, delivering exceptional customer experiences, and developing and inspiring our team members. If you have a strong background in operations, leadership skills, and a love for all things coffee, we want to hear from you! Come be a part of our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

1. Oversee the day-to-day operations of Starbucks stores and ensure they are running smoothly and efficiently.
2. Lead and develop teams of baristas and store managers to create a positive and inclusive work environment.
3. Drive operational excellence by implementing and maintaining company policies, procedures, and standards.
4. Foster a customer-centric culture by ensuring exceptional customer service and experiences are delivered.
5. Monitor and analyze store performance metrics to identify areas for improvement and implement action plans.
6. Train and coach team members on operational procedures, customer service, and product knowledge.
7. Collaborate with cross-functional teams to develop and implement strategies for achieving sales and operational goals.
8. Manage inventory and supply levels to ensure stock availability and minimize waste.
9. Conduct regular store audits to ensure compliance with company standards and regulations.
10. Identify and resolve any operational issues or challenges that may arise.
11. Stay updated on industry trends and best practices, and proactively suggest improvements for operations.
12. Set a positive example for team members by embodying the Starbucks mission and values.
13. Participate in the hiring and onboarding process for new team members.
14. Communicate effectively with team members, superiors, and other departments to ensure smooth operations.
15. Uphold a safe and clean working environment by enforcing sanitation and safety standards.

According to JobzMall, the average salary range for a Operations Lead in Phoenix, AZ, USA is between $60,000-$90,000 per year. This range can vary depending on the industry, company size, and level of experience of the Operations Lead. Some companies may also offer additional benefits such as bonuses, commissions, and stock options.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.