Director of Planning, Food & Lobby

Welcome to Starbucks, where we are passionate about crafting the perfect cup of coffee and creating meaningful connections with our customers. We are currently seeking a highly motivated and experienced Director of Planning, Food & Lobby to join our team. In this role, you will be responsible for developing and executing strategic plans for the food and lobby areas of our stores, ensuring a seamless and elevated customer experience. We are looking for a dynamic leader with a strong background in food and hospitality management, who is driven to deliver exceptional results and has a deep understanding of the Starbucks brand. If you are a strategic thinker, a collaborative team player, and have a passion for creating exceptional customer experiences, we want to hear from you!

1. Develop and execute strategic plans for the food and lobby areas of our stores.
2. Collaborate with cross-functional teams to ensure a seamless and elevated customer experience.
3. Analyze customer data and feedback to identify opportunities for improvement and growth.
4. Train and coach store managers and employees on food and lobby initiatives and standards.
5. Monitor and maintain inventory levels to ensure efficient and effective operations.
6. Oversee the implementation of new food and lobby initiatives, ensuring consistency with the Starbucks brand.
7. Work closely with suppliers and vendors to source high-quality food and lobby products.
8. Develop and manage budgets for the food and lobby areas of the stores.
9. Regularly assess and improve processes and procedures to enhance the customer experience.
10. Stay updated on industry trends and competition to identify new opportunities for growth.
11. Foster a positive and collaborative team environment, promoting teamwork and open communication.
12. Communicate and align with senior leadership on goals, strategies, and performance metrics.
13. Ensure compliance with food safety and health regulations.
14. Handle customer complaints and resolve any issues in a timely and professional manner.
15. Develop and maintain relationships with key stakeholders, including regional and district managers, store managers, and external partners.
16. Set and track performance metrics for the food and lobby areas, and provide regular reports to senior management.
17. Continuously evaluate and improve processes to increase efficiency and reduce costs.
18. Lead by example and inspire a culture of excellence and customer-centric mindset.
19. Provide guidance and support to store managers in achieving food and lobby related goals.
20. Execute special projects and initiatives as assigned by senior management.

According to JobzMall, the average salary range for a Director of Planning, Food & Lobby in Seattle, WA, USA is between $96,000 and $145,000 per year. This may vary depending on factors such as the size and location of the company, the individual's experience and qualifications, and the specific responsibilities and duties of the role.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.