Starbucks

Assistant Store Manager

Starbucks

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a coffee lover with a passion for customer service and a knack for leadership? If so, we have an exciting opportunity for you as an Assistant Store Manager at Starbucks! As an integral part of our team, you will play a crucial role in ensuring the success of our store by supporting the Store Manager in day-to-day operations and providing exceptional service to our valued customers. We are looking for candidates who possess strong communication skills, an eye for detail, and a drive for results. If this sounds like you, read on to learn more about the qualifications and responsibilities for this position.

  1. Provide excellent customer service: The Assistant Store Manager will be responsible for ensuring that every customer has a positive experience at our store. This includes greeting and assisting customers, answering questions, and resolving any issues that may arise.
  2. Support the Store Manager: The Assistant Store Manager will work closely with the Store Manager to ensure the smooth operation of the store. This includes assisting with scheduling, inventory management, and other administrative tasks as needed.
  3. Train and develop team members: The Assistant Store Manager will assist in training new team members and providing ongoing development for existing staff. This includes coaching and providing feedback to help team members improve their skills and performance.
  4. Lead by example: The Assistant Store Manager will serve as a role model for the team by demonstrating exceptional customer service, a positive attitude, and a strong work ethic.
  5. Ensure store cleanliness and organization: The Assistant Store Manager will be responsible for maintaining the cleanliness and organization of the store. This includes overseeing daily cleaning tasks and ensuring all products are displayed neatly and correctly.
  6. Monitor and manage inventory: The Assistant Store Manager will assist in managing inventory levels and ordering products as needed. They will also ensure that all products are properly stocked and rotated to maintain freshness.
  7. Adhere to company policies and procedures: The Assistant Store Manager will be responsible for ensuring that all team members are following company policies and procedures, including food safety and cash handling procedures.
  8. Handle customer complaints: In the absence of the Store Manager, the Assistant Store Manager will be responsible for handling any customer complaints or issues in a professional and timely manner.
  9. Assist with financial management: The Assistant Store Manager will assist in managing store finances, including monitoring sales and expenses, and making necessary adjustments to meet financial goals.
  10. Continuously improve store operations: The Assistant Store Manager will work with the Store Manager to identify opportunities for improvement and implement new strategies to enhance the overall performance of the store.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Experience In Retail Or Customer Service: A Strong Understanding Of The Retail Industry And Previous Experience In Customer Service Is Essential For An Assistant Store Manager At Starbucks. This Includes Skills Such As Effective Communication, Problem-Solving, And The Ability To Handle Difficult Situations.

  • Leadership Skills: As An Assistant Store Manager, You Will Be Responsible For Supervising And Leading A Team Of Baristas. Therefore, Strong Leadership Skills, Including The Ability To Motivate, Coach, And Develop Team Members, Are Crucial For This Role.

  • Knowledge Of Coffee And Beverage Industry: A Passion And Knowledge For Coffee And The Beverage Industry Is Highly Desired For An Assistant Store Manager At Starbucks. This Includes Knowledge Of Different Coffee Brewing Methods, Ingredients, And Seasonal Offerings.

  • Organizational And Time-Management Skills: With A Fast-Paced And Dynamic Work Environment, An Assistant Store Manager Must Be Able To Multitask, Prioritize Tasks, And Manage Time Effectively. This Includes Being Able To Handle Inventory, Schedule Shifts, And Maintain Store Operations Efficiently.

  • Customer-Focused Mindset: At Starbucks, Creating A Positive And Welcoming Experience For Customers Is A Top Priority. An Assistant Store Manager Must Have A Customer-Focused Mindset And Be Able To Handle Customer Inquiries, Complaints, And Feedback In A Professional And Empathetic Manner.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Problem Solving

  • Leadership

  • Inventory Control

  • customer service

  • Cash Handling

  • Sales forecasting

  • staff training

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Dallas, TX, USA is between $40,000 and $55,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual. Some Assistant Store Managers may also receive bonuses and other benefits in addition to their base salary.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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