Service Desk Analyst

Stanford University is looking for an experienced Service Desk Analyst to join our team and provide technical support to students, faculty, and staff. The ideal candidate will be a customer-focused individual with a passion for IT and a strong attention to detail. If you have a solid understanding of IT systems, are comfortable troubleshooting, and enjoy helping people, then we want to hear from you!To be successful in this role, you will need a minimum of two years of experience in a technical support role, as well as an Associate's degree in Computer Science or a related field. You should also have a good working knowledge of desktop and server operating systems, network infrastructure, and troubleshooting. Familiarity with ServiceNow and JAMF Pro is a plus.The right candidate will be a self-motivated individual with excellent problem-solving, communication, and customer service skills. They should have the ability to manage multiple tasks, prioritize, and work independently with minimal supervision. Above all, we are looking for someone who is enthusiastic and passionate about delivering an outstanding level of service to our community.

According to JobzMall, the average salary range for a Service Desk Analyst in Stanford, CA, USA is $50,000 to $60,000 per year. This range may vary depending on experience and other factors.

Stanford University, officially Leland Stanford Junior University, is a private research university in Stanford, California. Stanford is known for its academic achievements, wealth, location within Silicon Valley, and selectivity; it ranks as one of the world's top universities. Stanford University is a place of learning, discovery, expression and innovation. Founded in 1885, Stanford’s areas of excellence span seven schools along with research institutes, the arts and athletics. Stanford’s faculty, staff and students work to improve the health and wellbeing of people around the world through the discovery and application of knowledge.