SpaceX

Manager, Starlink Customer Support

SpaceX

Hawthorne, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Manager, Starlink Customer Support to join our team at SpaceX. The successful candidate will be responsible for managing customer service staff and ensuring the delivery of excellent customer service and support.The ideal candidate should possess excellent customer service skills, the ability to lead and manage a team, and a strong commitment to our mission. To be successful in this role, you should have in-depth knowledge of customer service processes, problem-solving, and communication. A passion for providing excellent customer service and a commitment to making our customers’ experience as positive as possible is essential.If you are an experienced leader with a passion for customer service, we want to hear from you!

Where is this job?
This job is located at Hawthorne, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multi-Task And Prioritize

  • Exceptional Interpersonal Skills

  • Superior Organizational Abilities

  • Proven Customer Service Experience

  • Strong Problem Solving Skills

  • Knowledge Of Customer Service Software

  • Systems

  • And Processes

  • Proficient In Microsoft Office

Required Skills
  • Training

  • Networking

  • Planning

  • Communication

  • Coaching

  • Leadership

  • Listening

  • organizing

  • Problem-Solving

  • Decision-Making

  • Supervising

  • Interpersonal

  • Negotiating

  • Analyzing

  • Time-Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Manager, Starlink Customer Support in Hawthorne, CA, USA is $60,000 - $90,000. This range is based on the salary data provided by Glassdoor and Indeed. It is important to note that this range is an estimate and may vary depending on the employer and the experience of the individual applying for the role.

Additional Information
SpaceX is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2023
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About SpaceX

Space Exploration Technologies Corp., trading as SpaceX, is a private American aerospace manufacturer and space transportation services company headquartered in Hawthorne, California. It was founded in 2002 by Elon Musk with the goal of reducing space transportation costs to enable the colonization of Mars.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started