SpaceX

Customer Support Associate

SpaceX
Hawthorne, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a highly motivated, customer-focused Customer Support Associate to join the SpaceX team! This role is an excellent opportunity to join a dynamic and fast-growing organization and be part of something truly special.The ideal candidate should possess strong communication, problem-solving, and interpersonal skills as well as excellent customer service skills. Previous customer service experience is preferred, but not essential. A natural inclination towards learning and enthusiasm for technology is also a must. You should also be comfortable multi-tasking and working in a fast-paced environment.If you have the drive and enthusiasm to succeed in this role, we look forward to hearing from you!

Where is this job?
This job is located at Hawthorne, CA, USA
Job Qualifications

  • Ability To Work In A Fast-Paced Environment

  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Computer Literacy

  • Knowledge Of Customer Service Principles

  • Problem-Solving Aptitude

  • Understanding Of Customer Databases

  • Familiarity With Crm Tools

Required Skills

  • Documentation

  • Research

  • Networking

  • Troubleshooting

  • Communication

  • Multitasking

  • Database

  • Listening

  • Technical

  • Analysis

  • Patience

  • Problem-Solving

  • Organizational

  • Interpersonal

  • Conflict-Resolution

Soft Skills

  • Communication

  • Decision Making

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Associate in Hawthorne, CA, USA is between $26,844 and $44,180 per year. The median salary for this position is $34,812.

Additional Information
SpaceX is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2023
Apply BeforeJune 21st, 2025
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About SpaceX

Space Exploration Technologies Corp., trading as SpaceX, is a private American aerospace manufacturer and space transportation services company headquartered in Hawthorne, California. It was founded in 2002 by Elon Musk with the goal of reducing space transportation costs to enable the colonization of Mars.

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