Desktop Support IT Intern

Welcome to Sony, the leading innovator in technology and entertainment. As a Desktop Support IT Intern, you will have the opportunity to gain hands-on experience in a fast-paced and dynamic work environment. We are looking for a tech-savvy and motivated individual to join our team and assist with providing technical support to our employees. If you have a passion for technology and a desire to learn and grow in the IT field, then we want you on our team at Sony. Join us and be a part of our mission to deliver cutting-edge solutions and enhance the digital experiences of our customers.

1. Provide technical support to employees: The primary responsibility of the Desktop Support IT Intern is to provide technical support to employees in a timely and efficient manner. This includes troubleshooting hardware and software issues, configuring devices, and resolving technical problems.
2. Assist with hardware and software installations: The Desktop Support IT Intern will assist with the installation and configuration of hardware and software for employees. This may include setting up new computers, printers, and other devices, as well as installing and updating software.
3. Troubleshoot network and connectivity issues: The intern will be responsible for troubleshooting network and connectivity issues, such as internet connectivity, Wi-Fi, and VPN problems. This may involve working with other departments or third-party vendors to resolve issues.
4. Maintain and update technical documentation: The intern will be responsible for documenting all technical support activities, including troubleshooting steps, solutions, and user guides. They will also assist in updating technical documentation as needed.
5. Provide training and support to employees: The intern may be responsible for providing training and support to employees on new hardware and software, as well as best practices for using technology effectively.
6. Stay updated with new technology trends: The intern will be expected to stay updated with the latest technology trends and advancements, as well as industry best practices, to provide the most effective technical support to employees.
7. Collaborate with IT team members: The intern will work closely with other members of the IT team to provide seamless support and resolve complex technical issues. This may involve collaborating on projects and sharing knowledge and expertise.
8. Adhere to company policies and procedures: The intern will be responsible for following all company policies and procedures related to technology, security, and data protection.
9. Participate in team meetings and projects: The Desktop Support IT Intern will be expected to actively participate in team meetings and projects, providing valuable insights and suggestions to improve processes and systems.
10. Maintain a positive and professional attitude: As a representative of Sony, the intern will be expected

According to JobzMall, the average salary range for a Desktop Support IT Intern in San Diego, CA, USA is between $46,000 and $60,000 per year. However, this can vary depending on the specific company, job responsibilities, and level of experience.

Sony Corp. engages in the development, design, manufacture, and sale of electronic equipment, instruments, devices, game consoles, and software for consumers, professionals, and industrial markets. Its operations are carried out through the following segments: Mobile Communications; Game and Network Services; Imaging Products and Solutions; Home Entertainment and Sound; Devices; Pictures; Music, and Financial Services.