Support Associate

Welcome to Soma Intimates! We are currently seeking a passionate and customer-focused Support Associate to join our team. Our ideal candidate is someone who is dedicated to providing exceptional service, has a strong attention to detail, and thrives in a fast-paced retail environment. If you have a passion for fashion and a desire to help women feel confident and comfortable in their own skin, we want to hear from you! Keep reading to learn more about this exciting opportunity.As a Support Associate, you will play a vital role in creating a positive shopping experience for our customers. You will be responsible for ensuring the store is well-stocked, organized, and visually appealing, as well as assisting customers with any questions or concerns they may have. Your friendly and approachable demeanor, along with your strong communication skills, will be key in building lasting relationships with our customers.To be successful in this role, you must have a high school diploma or equivalent, previous retail experience, and a flexible schedule to work days, nights, weekends, and holidays. You must also possess excellent interpersonal skills and the ability to work well in a team environment. If this sounds like you, we would love to have you join our Soma family!

1. Greet customers with a friendly and welcoming demeanor upon entering the store.
2. Provide exceptional customer service by actively listening to and addressing customers' needs and concerns.
3. Maintain a clean and organized store environment to create a positive shopping experience for customers.
4. Assist customers with finding products and making purchasing decisions.
5. Process transactions accurately and efficiently using the store's point of sale system.
6. Restock and replenish merchandise on the sales floor to ensure product availability.
7. Monitor inventory levels and communicate any stock needs to management.
8. Maintain knowledge of current fashion trends and product offerings to better assist customers.
9. Uphold company policies and procedures, including store opening and closing duties.
10. Collaborate with team members to achieve store goals and ensure a seamless customer experience.
11. Attend and actively participate in training sessions and store meetings.
12. Build and maintain strong relationships with customers to promote customer loyalty and satisfaction.
13. Adhere to all safety and security protocols.
14. Take on additional tasks and responsibilities as assigned by management.
15. Continuously strive to meet and exceed sales targets and contribute to store success.

According to JobzMall, the average salary range for a Support Associate in Huntsville, AL, USA is between $29,000 and $38,000 per year. This may vary depending on the specific job title, company, and level of experience. Additionally, factors such as education level, skills, and certifications may also impact salary.

Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.