Support Associate

Soma Intimates is looking for an enthusiastic and customer-oriented Support Associate to join our team. The ideal candidate should have a passion for providing superior customer service and a desire to exceed customer expectations. This role requires a great attitude, excellent communication, and the ability to multitask in a fast-paced environment. If you have a strong work ethic and a commitment to providing an excellent customer experience, we want to hear from you!To be successful in this role, you should have a minimum of 1 year of customer service experience in a retail setting. A friendly and positive attitude is essential, as well as the ability to think on your feet and problem solve. You should also have a strong knowledge of Soma Intimates products and services. The ability to work a flexible schedule, including nights and weekends, is a must. If you think you have what it takes to become a Support Associate at Soma Intimates, we'd love to hear from you!

Responsibilities:

1. Provide exceptional customer service to customers of Soma Intimates.
2. Listen to customer needs and provide solutions to their issues.
3. Maintain a positive and friendly attitude when interacting with customers.
4. Answer customer inquiries via phone, email, and in-person.
5. Assist customers in selecting appropriate products and services.
6. Maintain a thorough knowledge of Soma Intimates products and services.
7. Multi-task in a fast-paced environment.
8. Work a flexible schedule, including nights and weekends when needed.
9. Assist with other tasks as needed.

According to JobzMall, the average salary range for a Support Associate in Houston, TX, USA is between $25,000 - $58,000 per year. The salary range is dependent on the experience and qualifications of the individual, as well as the specific company they are working for.

Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.