Support Associate

We’re looking for a highly motivated and customer-focused individual to join our team as a Support Associate at Soma Intimates. In this role, you will work with our team to provide outstanding customer service to our guests. The successful candidate must possess a passion for delivering an exceptional experience, strong communication skills, and the ability to think creatively to resolve customer issues. You must be organized, detail-oriented, and have the ability to multitask. A positive attitude, professionalism, and desire to learn and grow in the role are essential. If you’re ready to join a high-energy, customer-centric team, we’d love to hear from you!

Responsibilities:

-Provide exceptional customer service to guests -Communicate effectively with customers and team members -Think creatively to resolve customer issues -Organize and prioritize tasks -Maintain a positive attitude and professionalism -Multitask effectively -Stay up to date on new products and services -Keep accurate records of customer interactions -Advise customers on product features and benefits -Work to meet customer satisfaction goals -Address customer complaints in a timely manner -Maintain a thorough understanding of company products and services

According to JobzMall, the average salary range for a Support Associate in Wichita, KS, USA is $28,000 to $37,000 per year. This range can vary depending on the type of position and the company offering the job.

Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.