Support Associate
Welcome to Soma Intimates, where we believe that every woman deserves to feel confident and beautiful in her own skin. As a Support Associate, you will play a vital role in creating a positive and welcoming environment for our customers. We are seeking an enthusiastic, customer-focused individual with a passion for fashion and a desire to provide exceptional service to join our team. If you thrive in a fast-paced, team-oriented environment and have a strong attention to detail, we would love to have you as part of our Soma family.
- Greet and welcome customers in a friendly and professional manner.
- Assist customers with finding products and provide knowledgeable recommendations based on their needs.
- Maintain a clean and organized store environment, including restocking merchandise and keeping displays visually appealing.
- Process customer transactions accurately and efficiently using point-of-sale systems.
- Handle customer inquiries and resolve any issues or concerns promptly and with a positive attitude.
- Collaborate with team members to meet and exceed sales goals and provide outstanding customer service.
- Stay up-to-date on product knowledge and fashion trends to effectively assist customers.
- Ensure compliance with company policies and procedures, including loss prevention measures.
- Communicate effectively with management regarding customer feedback, product requests, and any other relevant information.
- Contribute to a positive and inclusive work environment by fostering teamwork and treating all team members and customers with respect and kindness.
Knowledge Of Soma Intimates Products And Brand: A Support Associate Should Have A Deep Understanding Of Soma Intimates' Products, Including Their Fit, Style, And Features.
Excellent Customer Service Skills: A Support Associate Should Have Strong Communication And Interpersonal Skills, With The Ability To Provide Exceptional Customer Service To All Clients.
Retail Experience: Previous Experience In A Retail Setting, Preferably In The Fashion Or Lingerie Industry, Is Highly Preferred For A Support Associate Position.
Attention To Detail: Soma Intimates Values Attention To Detail, And A Support Associate Should Have A Keen Eye For Detail To Ensure The Store Is Visually Appealing And Organized At All Times.
Flexibility And Adaptability: A Support Associate Should Be Able To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously. They Should Also Be Open To Learning New Skills And Adapting To Changes In The Company.
Communication Skills
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Teamwork
Problem-Solving
retail operations
Sales Techniques
Merch
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Associate in Seattle, WA, USA is $42,000 - $55,000 per year.
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Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.
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