Welcome to Soma Intimates, where we believe in empowering women to feel confident and beautiful in their own skin. We are currently seeking a dynamic and driven Sales Lead to join our team and help us deliver exceptional customer service and drive sales. As a Sales Lead, you will play a vital role in leading and motivating our sales team to meet and exceed goals, while creating a welcoming and inclusive environment for our customers. If you have a passion for fashion, a knack for sales, and a desire to lead and inspire others, we want to hear from you!
- Lead and motivate the sales team to achieve and exceed sales goals.
- Create a welcoming and inclusive environment for customers.
- Provide exceptional customer service and ensure customer satisfaction.
- Train and develop new sales associates on company policies, procedures, and product knowledge.
- Monitor and track sales performance and provide feedback and coaching to team members.
- Assist in setting and achieving daily, weekly, and monthly sales targets.
- Collaborate with the store manager to develop sales strategies and initiatives.
- Maintain a strong knowledge of all products and promotions to effectively sell to customers.
- Handle customer inquiries, complaints, and issues in a professional and timely manner.
- Maintain a neat and organized sales floor, including merchandise displays and inventory management.
- Upsell and cross-sell products to increase sales and provide a positive customer experience.
- Act as a role model for the sales team by exhibiting excellent customer service and sales techniques.
- Continuously seek opportunities to improve sales processes and customer experience.
- Attend and actively participate in meetings and training sessions.
- Adhere to all company policies and procedures, including loss prevention and safety measures.
Proven Sales Experience: The Ideal Candidate Should Have A Minimum Of 3-5 Years Of Experience In A Sales Role, Preferably In The Retail Or Fashion Industry. They Should Have A Track Record Of Meeting And Exceeding Sales Targets.
Strong Communication Skills: As A Sales Lead, The Candidate Will Be Responsible For Communicating With Customers, Team Members, And Management. They Should Possess Excellent Verbal And Written Communication Skills To Effectively Convey Product Information And Resolve Any Customer Issues.
Leadership Skills: The Candidate Should Have Experience In Leading A Team, Managing Schedules, And Supervising Daily Operations. They Should Be Able To Motivate And Guide Their Team To Achieve Sales Goals And Maintain A Positive Work Environment.
Knowledge Of Fashion And Retail Trends: Soma Intimates Specializes In Lingerie And Loungewear, So The Ideal Candidate Should Have A Strong Understanding Of Fashion And Retail Trends. This Will Help Them Assist Customers In Finding The Perfect Fit And Style, As Well As Make Informed Recommendations On New Products.
Customer Service Oriented: Soma Intimates Prides Itself On Providing Exceptional Customer Service. The Sales Lead Should Have A Customer-Centric Attitude, Be Able To Build Strong Relationships With Customers, And Ensure Their Needs Are Met. They Should Also Be Able To Handle Difficult Situations With Professionalism And Empathy.
Communication Skills
Networking
Time Management
Product knowledge
Problem Solving
Negotiation
Sales forecasting
Customer Relations
Team Leadership
Market analysis
Sales Strategy
Goal Setting
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Lead in Portland, OR, USA is between $45,000 and $60,000 per year. This range may vary depending on the industry, company size, and level of experience. Additional factors that may affect salary include commission, bonuses, and benefits.
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Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.
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