
Key Holder
Welcome to Soma Intimates, where we believe in empowering women to feel confident and comfortable in their own skin. We're currently seeking a dynamic and enthusiastic individual to join our team as a Key Holder. As a Key Holder, you will play a crucial role in ensuring the success of our store by providing exceptional customer service and assisting with the day-to-day operations. We are looking for someone who is passionate about fashion and has a keen eye for detail, while also possessing strong leadership and communication skills. If you are a team player with a positive attitude and a drive to succeed, we would love for you to join our Soma family.
- Greet and welcome customers with a positive and friendly attitude.
- Provide exceptional customer service by assisting customers with product selection, sizing, and purchases.
- Act as a brand ambassador and promote Soma's mission and values.
- Assist with opening and closing procedures, including handling cash and completing daily sales reports.
- Ensure the store is visually appealing and well-stocked by replenishing merchandise and organizing displays.
- Maintain a clean and organized sales floor, fitting rooms, and backroom.
- Act as a keyholder and assist with store operations, such as scheduling, inventory management, and resolving customer issues.
- Train and mentor new team members on company policies, procedures, and customer service standards.
- Foster a positive and collaborative work environment by communicating effectively with team members and promoting teamwork.
- Stay up-to-date on fashion trends and product knowledge to effectively assist customers and make product recommendations.
- Follow loss prevention and security procedures to protect company assets and prevent theft.
- Assist with special events and promotions to drive sales and increase brand awareness.
- Act as a role model for the team by demonstrating a strong work ethic, positive attitude, and excellent customer service.
- Continuously strive to meet and exceed sales goals and contribute to the overall success of the store.
- Collaborate with the store manager and other key holders to identify areas for improvement and implement solutions.
Previous Retail Management Experience: A Key Holder At Soma Intimates Should Have Prior Experience In A Retail Management Role, Preferably In The Fashion Or Lingerie Industry.
Strong Leadership Skills: This Position Requires The Ability To Lead And Motivate A Team Of Sales Associates To Achieve Sales Goals And Provide Exceptional Customer Service.
Excellent Communication Skills: As A Key Holder, It Is Important To Effectively Communicate With Both Customers And Team Members. This Includes Being Able To Resolve Conflicts And Provide Feedback In A Professional Manner.
Knowledge Of Inventory Management: Key Holders Should Have A Strong Understanding Of Inventory Management, Including Receiving And Processing Shipments, Conducting Inventory Counts, And Maintaining Accurate Stock Levels.
Availability To Work Flexible Hours: Soma Intimates Is A Retail Business And Often Requires Employees To Work Evenings, Weekends, And Holidays. Key Holders Should Have The Availability To Work These Types Of Shifts As Needed.
Inventory Management
Communication
Time Management
Retail
Product knowledge
Problem Solving
customer service
Cash Handling
Sales forecasting
Visual merchandising
Team Leadership
staff training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Key Holder in Marietta, GA, USA is $27,000 - $40,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some key holders may also receive additional benefits such as bonuses, commission, and healthcare benefits.
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Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.

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