
Key Holder
Are you a driven and fashion-forward individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced retail environment and have a knack for leadership? If so, we have an exciting opportunity for you as a Key Holder at Soma Intimates! As a brand dedicated to empowering and inspiring women, we are seeking a dynamic individual to join our team and help drive our store's success. With a competitive salary and benefits package, this is the perfect position for someone looking to advance their career in the retail industry. Join us and be a part of a supportive and inclusive work culture that values your individuality and growth.
- Provide exceptional customer service by greeting and assisting customers, handling inquiries and complaints, and ensuring a positive shopping experience
- Demonstrate a strong knowledge of the Soma Intimates brand, products, and promotions to effectively educate and influence customers
- Assist in managing and motivating a team of sales associates to meet and exceed sales goals and customer service standards
- Open and close the store, including handling cash and credit transactions, balancing the register, and ensuring the security of the store
- Maintain store visual standards and ensure merchandise is properly displayed and stocked
- Handle inventory management, including receiving and processing shipments, conducting inventory counts, and maintaining accurate records
- Serve as a role model for the team by demonstrating professionalism, a positive attitude, and strong work ethic
- Contribute to the overall success of the store by actively participating in store meetings, offering ideas for improvement, and assisting with special projects as needed
- Uphold company policies and procedures, including loss prevention, safety, and dress code standards
- Continuously strive to improve personal and team performance through ongoing training and development opportunities
- Foster a supportive and inclusive work culture by treating all team members with respect and valuing their individuality and growth.
Retail Experience: Previous Experience In A Retail Environment, Preferably In A Key Holder Or Leadership Role, Is Essential For A Key Holder Position At Soma Intimates. This Ensures The Candidate Has A Strong Understanding Of Customer Service, Sales, And Store Operations.
Strong Communication Skills: Communication Is A Crucial Aspect Of Being A Key Holder At Soma Intimates. The Candidate Must Be Able To Effectively Communicate With Customers, Team Members, And Upper Management. This Includes Being Able To Give Direction, Provide Feedback, And Handle Any Customer Service Issues That May Arise.
Organizational Skills: As A Key Holder, The Candidate Will Be Responsible For Opening And Closing The Store, As Well As Managing Inventory And Cash Handling. Therefore, Strong Organizational Skills Are Necessary To Ensure The Store Runs Smoothly And Efficiently.
Leadership Abilities: A Key Holder At Soma Intimates Should Possess Strong Leadership Skills And Be Able To Motivate And Guide The Team Towards Achieving Sales Goals. The Candidate Should Also Be Able To Lead By Example And Handle Any Conflicts Or Challenges That May Arise.
Knowledge Of Soma Intimates Products: Having A Good Understanding Of Soma Intimates' Products, Including Their Fit, Style, And Features, Is Important For A Key Holder. This Knowledge Will Help The Candidate Provide Excellent Customer Service And Assist With Driving Sales.
Inventory Management
Communication
Time Management
Product knowledge
Problem Solving
Leadership
customer service
Team Building
Cash Handling
Visual merchandising
Organization
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Key Holder in Jacksonville, FL, USA is between $28,000-$40,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. Some companies may offer additional benefits and bonuses as part of the compensation package.
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Soma Intimates was launched by Chico's FAS in 2004. The brand primarily sells bras and sleepwear. The brand also offers dresses, loungewear, swimwear, shape wear, and lingerie. The associates measure women for the correct bra fit and then suggests the most appropriate sizes and styles. This service is performed accurately by their own fleet of expert bra fitters. The brand was started by women and according to their own corporate landing page is still led by a customer facing fleet consisting of female leadership and staff.

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