Sodexo

Customer Service Representative

Sodexo

Cambridge, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Sodexo, we are always looking for talented and customer-focused individuals to join our team. We are now hiring a Customer Service Representative to serve as a trusted advisor for our clients, providing outstanding service and support. The successful candidate for this role must be an excellent communicator, have strong problem-solving skills, and a passion for helping our customers.This is an outstanding opportunity for an individual who is eager to make a real impact on the success of our clients. If you are looking to grow your career in customer service and enjoy making a positive difference in the lives of others, then this could be the job for you.

Where is this job?
This job is located at Cambridge, MA, USA
Job Qualifications
  • Excellent Communication Skills

  • Experience In Customer Service

  • Good Problem-Solving Skills

  • Strong Attention To Detail

  • Ability To Stay Calm Under Pressure

  • Good Customer Service Attitude

  • Excellent Time Management Skills

  • Knowledge Of Customer Service Software

Required Skills
  • Communication

  • Multitasking

  • Negotiation

  • Listening

  • Empathy

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Organizational

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Diplomacy

  • Courtesy

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Cambridge, MA, USA is between $39,621 and $53,178 per year. This range is based on the salaries reported by employers and employees.

The exact salary for a Customer Service Representative in Cambridge, MA, USA depends on experience, qualifications, and the employer. Factors such as company size, industry, and position within the company may also influence salary.

Additional Information
Sodexo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 11th, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Sodexo

Sodexo SA engages in the provision of on-site services, benefits and rewards services, and personal and home care services. It offers integrated solutions which cover a variety of working and living environments and are available in client segments which include corporate, health care, education, defense, remote sites, justice services, seniors, and sports and leisure. Sodexo is one of the world's largest multinational corporations, with 470,000 employees and a presence in 67 countries.

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