Snapchat

Systems Administrator

Snapchat
63 Market St, Venice, CA 90291, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a Systems Administrator - Zendesk to join Snap Inc! As a member of the SysAdmin team, you will play a critical role in helping to manage and shape our Zendesk environment. Maintain an expert-level understanding of all Zendesk enhancements and releases - be the resident expert on advanced team features for Zendesk Support, Guide, Gather, Chat, and Explore. Manage and administer the daily operations of cloud-based internal infrastructure in Zendesk and all connected systems. Design the use of Zendesk to optimize the effectiveness of Operations teams that must operate in a global environment. Manage a queue of operational requests, prioritizing against evolving business priorities. Troubleshoot and resolve any software performance issues.

Where is this job?
This job is located at 63 Market St, Venice, CA 90291, USA
Job Qualifications

  • 3+ years of system or application administration

  • 1+ years of Zendesk administration experience

  • Flexible work-hours: full-time, weekends, and late nights as needed

  • Experience with administration of Google Workspace, Okta, and Slack is a plus

  • Ability to focus in a dynamic work environment and thrive while responding to unexpected and highly sensitive challenges

Required Skills

  • Python

  • Bash

  • Active Directory

  • PowerShell

  • Triggers

  • Time Management Skills

  • REST based web services

  • Zendesk REST APIs

Soft Skills

  • Process Improvement

  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Systems Administrator in 63 Market St, Venice, CA 90291, USA is $58,000 to $89,000 per year. This range is based on salary data collected from job postings on the JobzMall site. The actual salary may vary depending on the employer, experience, location, and other factors.

Additional Information
Snapchat is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2021
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Snapchat

Snapchat is a multimedia messaging app developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

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