
Manager, Proactive Trust & Safety Operations
We are looking for an experienced, passionate Manager to join our Proactive Trust & Safety Operations team at Snapchat! As a Manager, you will be responsible for leading a team of proactive trust and safety professionals. This is an exciting opportunity for someone with a strong background in operations, customer service, and/or trust and safety to make a real impact on our product and user experience.The ideal candidate will be a self-starter who is comfortable leading a diverse team, setting goals and standards, and making data-driven decisions. They will have excellent communication and interpersonal skills, be highly organized and detail-oriented, and have a passion for creating a safe and positive user experience.The successful candidate should have: • 5+ years of operational or customer service experience • 3+ years of trust & safety experience • Proven track record of building and leading teams • Experience with data-driven decision making • Excellent communication and interpersonal skills • Ability to quickly identify, respond to, and escalate trust & safety issues • Passion for creating a safe and positive user experience If you are an experienced, passionate leader looking to make a real impact on our product and user experience, we would love to hear from you!
Excellent Communication And Interpersonal Skills
Strong Problem-Solving Skills
Experience With Global Privacy And Safety Laws
Knowledge Of User Safety Management
Experience With Leading Teams
Knowledge Of Data Security And Privacy Protocols
Experience With Risk Assessments
Knowledge Of Analytics And Reporting Tools
Communication
Negotiation
Leadership
Collaboration
Analysis
Problem-Solving
Decision-Making
Conflict-Resolution
Relationship-Building
Risk-Assessment
Critical-Thinking
Data-Management
Crisis-Management
Regulatory-Compliance
Policy-Implementation
Communication
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Teamwork
Adaptability
According to JobzMall, the average salary range for a Manager, Proactive Trust & Safety Operations in Seattle, WA, USA is $67,000 to $95,000 per year. The salary range will vary based on experience and qualifications.
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Snapchat is a multimedia messaging app developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

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