Snapchat

Digital Content Coordinator

Snapchat

63 Market St, Venice, CA 90291, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

From pre-release coordination to post-launch optimization, you will contribute to customer support initiatives while maintaining the efficiency and accuracy of our help centers. Your mission will be to proactively help both Snapchatters and advertisers discover and use features on our platforms. Manage and regularly audit all online support content, creative assets, and internal resources. Update articles based on reporting analysis and engagement metrics. Collaborate with various members of the Customer Operations team to support the communication of information - via support articles, canned responses, Highspot, Confluence, or otherwise. Work with localization to ensure updated content is translated and available in several languages in a timely manner. Explore and implement creative solutions to further the release planning process.

Where is this job?
This job is located at 63 Market St, Venice, CA 90291, USA
Job Qualifications
  • 1+ year experience developing digital web content

  • Experience managing large amounts of localized, multilingual web content

  • Familiarity with utilizing multimedia tools (images and videos)

  • Passionate about supporting our Snapchatters and advertisers, and understands what makes for a good user experience

Required Skills
  • Project Management

  • JIRA

  • Google Analytics

  • Confluence

  • Content Management Systems

Soft Skills
  • Adaptable

  • Communication

  • Problem Solving

  • Detail Oriented

Compensation

According to JobzMall, the average salary range for a Digital Content Coordinator in 63 Market St, Venice, CA 90291, USA is between $31,000 and $59,000. The salary range for this position can vary depending on experience and qualifications.

Additional Information
Snapchat is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 2nd, 2020
Apply BeforeJuly 8th, 2026
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About Snapchat

Snapchat is a multimedia messaging app developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

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