
Data Scientist, Customer Operations
Use your quantitative skill sets to present data in an organized way that goes beyond the numbers and articulates how the support ecosystem impacts our customers—including both Snapchatters and advertising partners. Set product goals, create testable hypotheses, design and evaluate experiments, monitor the health of our support products and interactions, and understand changes to our KPIs. Partner with Operations, Product, Design, Legal, and Engineering to influence and inform our processes, roadmap, strategy, and product launches Influence longer-term thinking including understanding and evaluating the efficacy of support interactions on key customer and business outcomes through forecasts, behavioral modeling, and clustering. Develop functional algorithms and models including systematic identification of potential product issues and bugs based on user reports.
Strong statistical knowledge, specifically experimental design and analysis
4+ years of experience in quantitative analysis & data science or a related field
Experience with data pipeline workflow monitoring and scheduling platforms (e.g., Airflow)
Sql
Python
SciPy
R
Quantitative Analysis
Airflow
Time Management Skills
Verbal communication
Driven and self-motivated
written communication
Problem Solving Skills
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Data Scientist, Customer Operations in 63 Market St, Venice, CA 90291, USA is $90,000 to $150,000 per year. This salary range may vary depending on the experience and qualifications of the individual.
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Snapchat is a multimedia messaging app developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

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