Snapchat

Data Scientist, Customer Operations

Snapchat

63 Market St, Venice, CA 90291, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Use your quantitative skill sets to present data in an organized way that goes beyond the numbers and articulates how the support ecosystem impacts our customers—including both Snapchatters and advertising partners. Set product goals, create testable hypotheses, design and evaluate experiments, monitor the health of our support products and interactions, and understand changes to our KPIs. Partner with Operations, Product, Design, Legal, and Engineering to influence and inform our processes, roadmap, strategy, and product launches Influence longer-term thinking including understanding and evaluating the efficacy of support interactions on key customer and business outcomes through forecasts, behavioral modeling, and clustering. Develop functional algorithms and models including systematic identification of potential product issues and bugs based on user reports.

Where is this job?
This job is located at 63 Market St, Venice, CA 90291, USA
Job Qualifications
  • Strong statistical knowledge, specifically experimental design and analysis

  • 4+ years of experience in quantitative analysis & data science or a related field

  • Experience with data pipeline workflow monitoring and scheduling platforms (e.g., Airflow)

Required Skills
  • Sql

  • Python

  • SciPy

  • R

  • Quantitative Analysis

  • Airflow

  • Time Management Skills

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Data Scientist, Customer Operations in 63 Market St, Venice, CA 90291, USA is $90,000 to $150,000 per year. This salary range may vary depending on the experience and qualifications of the individual.

Additional Information
Snapchat is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 7th, 2021
Apply BeforeJuly 20th, 2025
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About Snapchat

Snapchat is a multimedia messaging app developed by Snap Inc., originally Snapchat Inc. One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.

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