Slack

Software Engineer - Customer Experience

Slack

500 Howard St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

On the Customer Experience Products team we build products and tools that ensure our customers have an effortless experience and get the most of our Slack. We’re a collaborative team who genuinely enjoys working together with cross-functional teams such as product managers, designers and content specialists. Collaborate with your team to write, test, debug, and deploy frontend and backend code using a variety of programming languages and frameworks including PHP/Hack, JavaScript and React. Brainstorm solutions to customer problems and guide decisions based on your knowledge of the codebase. Promote technical quality via helpful, timely code reviews and technical feedback to peers. Contribute to stand-ups, sprint planning, and retrospectives at the team level and up. Improve engineering standards, tooling, and processes.

Where is this job?
This job is located at 500 Howard St, San Francisco, CA 94105, USA
Job Qualifications
  • Several years of experience in a software engineering role or equivalent.

  • Empathy for customers and their experience using the product.

  • 4+ years of relevant experience

Required Skills
  • Javascript

  • Distributed systems

  • React

  • Data structures and algorithms

  • Time Management Skills

  • Sprint planning

  • PHP/Hack

Soft Skills
  • Verbal communication

  • written communication

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Software Engineer - Customer Experience in 500 Howard St, San Francisco, CA 94105, USA is $107,500 - $148,000 per year.

Additional Information
Slack is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 29th, 2021
Apply BeforeMay 10th, 2026
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About Slack

Empathy. Courtesy. Playfulness. Craftsmanship. Solidarity — these are some of the values we live by, as a company. We work by them, too: we’re building a platform and products we believe in — knowing there is real value to be gained from helping people, wherever they are, simplify whatever it is that they do and bring more of themselves to their work.

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