Slack

Renewals Manager

Slack

500 Howard St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

You will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships. You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments. You will maintain and report an accurate rolling 90-day forecast of renewals in your territory. You will negotiate and execute renewal contracts (in partnership with legal) that align to customer goals. You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth. Develop playbook for renewal engagement maximizing revenue retention.

Where is this job?
This job is located at 500 Howard St, San Francisco, CA 94105, USA
Job Qualifications
  • 3+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization

  • Solid understanding of Enterprise SaaS applications and collaboration technology

  • History of thriving in a rapidly-changing environment

  • Ability to grow business in a strategic manner, i.e. creating new processes and initiatives

Required Skills
  • Documentation

  • Account Management

  • Time Management

  • Analytical skills

  • SaaS environment

Soft Skills
  • Adaptable

  • Communication

  • Multitasking

  • Process Improvement

  • Detail Oriented

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Renewals Manager in 500 Howard St, San Francisco, CA 94105, USA is between $74,312 and $142,824 per year. This salary range may vary depending on the company, the level of experience, and other factors.

Additional Information
Slack is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2021
Apply BeforeJune 21st, 2025
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About Slack

Empathy. Courtesy. Playfulness. Craftsmanship. Solidarity — these are some of the values we live by, as a company. We work by them, too: we’re building a platform and products we believe in — knowing there is real value to be gained from helping people, wherever they are, simplify whatever it is that they do and bring more of themselves to their work.

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