Slack

Principal Success Manager

Slack

500 Howard St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

You will evangelize our belief that the fastest way to achieve organizational agility is to change how people work -- and we believe that requires established enterprises to rapidly evolve culture, process and technology at scale! You will work closely with our largest enterprise customers to understand how they work, their business challenges, paint the art of the possible through Slack, and mentor them on how to personalize Slack to communicate, collaborate and work more effectively. Understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of large enterprise customers (typically 1-3) You will lead a cross-functional partnership across your named customer(s) and Slack and identify new ways our platform can differentiate them in the market.

Where is this job?
This job is located at 500 Howard St, San Francisco, CA 94105, USA
Job Qualifications
  • SaaS experience preferred

  • 7+ years relevant work experience in customer-facing customer success, account management or strategic consulting roles

  • Experience implementing and supporting large scale technology solutions at Fortune 500 companies

Required Skills
  • Program Management

  • Emotional intelligence

  • Time Management Skills

  • Data Analysis and Presentation

Soft Skills
  • Process Improvement

  • Results-oriented

  • Prioritizing skills

  • Communication Skills

  • Problem-Solving

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Principal Success Manager in 500 Howard St, San Francisco, CA 94105, USA is between $104,000 and $162,000. This range is based on salaries reported by people with the job title of Principal Success Manager in the San Francisco area.

Additional Information
Slack is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2021
Apply BeforeMay 22nd, 2025
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About Slack

Empathy. Courtesy. Playfulness. Craftsmanship. Solidarity — these are some of the values we live by, as a company. We work by them, too: we’re building a platform and products we believe in — knowing there is real value to be gained from helping people, wherever they are, simplify whatever it is that they do and bring more of themselves to their work.

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