Senior Technical Project Manager, Customer Experience

Sirius XM Radio is seeking a highly experienced and dynamic Senior Technical Project Manager to join our Customer Experience team. As a leader in the satellite radio industry, we are dedicated to providing our customers with the best possible experience. In this role, you will be responsible for managing complex technical projects that directly impact our customers' satisfaction. We are looking for a driven and detail-oriented individual who is passionate about delivering exceptional results. If you have a proven track record of successfully managing technical projects and thrive in a fast-paced environment, then we want to hear from you. Join our team and help us continue to elevate the customer experience at Sirius XM Radio.

1. Manage and oversee all technical projects within the Customer Experience team at Sirius XM Radio.
2. Develop and maintain project plans, timelines, and budgets.
3. Collaborate with cross-functional teams including engineering, product, and customer service to ensure project goals and deadlines are met.
4. Identify and mitigate potential risks and issues that may impact project delivery.
5. Monitor project progress and provide regular updates to senior management.
6. Communicate project status, updates, and changes to stakeholders and team members.
7. Ensure all project deliverables meet quality standards and customer expectations.
8. Mentor and guide junior project managers to ensure successful project execution.
9. Develop and implement process improvements to increase efficiency and effectiveness.
10. Foster a positive and collaborative work environment within the project team.
11. Conduct regular performance evaluations and provide constructive feedback to team members.
12. Stay up-to-date with industry trends and advancements in technology to continuously improve project management processes.
13. Collaborate with external vendors and partners to ensure project success.
14. Ensure compliance with company policies, procedures, and regulatory requirements.
15. Represent Sirius XM Radio in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Senior Technical Project Manager, Customer Experience in Denver, CO, USA is $100,000-$150,000 per year. However, this may vary depending on the specific company, industry, and level of experience. Additionally, factors such as bonuses, benefits, and location can also affect the salary range. It is recommended to research the specific company and industry to get a better understanding of the salary range for this position.

Sirius XM Holdings, Inc., doing business as Sirius XM Satellite Radio, is an American broadcasting company headquartered in Midtown Manhattan, New York City that provides satellite radio and online radio services operating in the United States.