Smart Buildings Service Coordinator

Are you passionate about creating innovative solutions for the future? Do you thrive in a fast-paced and dynamic work environment? If so, then we have the perfect opportunity for you. Join our team at Siemens as a Smart Buildings Service Coordinator and be a part of revolutionizing the way buildings operate. As a global leader in smart building technologies, we are seeking a highly motivated and driven individual to coordinate service requests and support our customers in optimizing their building operations. With a strong focus on sustainability and energy efficiency, this role will play a crucial part in shaping the future of smart buildings. If you have a background in building automation, strong communication skills, and a desire to make a difference, we want to hear from you.

1. Coordinate and manage service requests from customers, ensuring timely and effective resolution.
2. Provide exceptional customer service by responding to inquiries, concerns, and escalations in a professional and efficient manner.
3. Collaborate with cross-functional teams to identify and implement innovative solutions for building operations.
4. Serve as a subject matter expert on building automation and smart building technologies.
5. Monitor and analyze building data to identify opportunities for energy efficiency and sustainability improvements.
6. Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.
7. Stay up-to-date on industry trends and advancements in smart building technologies.
8. Proactively identify potential issues and provide recommendations for improvement to prevent future problems.
9. Conduct regular training and informational sessions for customers to optimize their understanding and usage of smart building technologies.
10. Collaborate with sales teams to identify new business opportunities and support the growth of the smart buildings division.
11. Assist in the development and implementation of service policies and procedures to ensure consistency and efficiency.
12. Act as a liaison between customers and internal teams to ensure seamless communication and resolution of issues.
13. Maintain accurate and detailed records of service requests, customer interactions, and project progress.
14. Adhere to all company safety and security procedures to ensure a safe work environment.

According to JobzMall, the average salary range for a Smart Buildings Service Coordinator in Memphis, TN, USA is $45,000 to $65,000 per year. However, this can vary depending on the specific company, experience level, and additional skills or certifications held by the individual.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.