Order Management Planner

Welcome to Siemens, a global leader in technology and engineering. We are currently seeking a highly organized and detail-oriented individual to join our team as an Order Management Planner. In this role, you will be responsible for ensuring the timely and accurate processing of customer orders, while maintaining a high level of customer satisfaction. To excel in this position, you must possess strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. If you are passionate about delivering exceptional service and have a background in order management, we would love to hear from you.

1. Process customer orders in a timely and accurate manner to ensure timely delivery of products.
2. Maintain a high level of customer satisfaction by addressing any issues or concerns related to order processing.
3. Collaborate with various teams, including sales, manufacturing, and shipping, to ensure seamless order fulfillment.
4. Maintain and update order management systems to accurately track and monitor orders.
5. Communicate with customers and provide status updates on their orders, including any delays or changes.
6. Review and verify order information for accuracy and completeness, including pricing, quantities, and shipping details.
7. Identify and resolve any discrepancies or issues with orders, such as inventory shortages or incorrect pricing.
8. Monitor inventory levels and coordinate with production teams to ensure availability of products for customer orders.
9. Provide support to sales teams by answering order-related inquiries and addressing any concerns or issues.
10. Continuously strive to improve order management processes and procedures to increase efficiency and customer satisfaction.
11. Collaborate with cross-functional teams to implement new processes and systems to streamline order management.
12. Stay updated on industry trends and best practices related to order management to ensure the highest level of service for customers.
13. Adhere to company policies and procedures, as well as local and international regulations, in all aspects of order management.

According to JobzMall, the average salary range for a Order Management Planner in Sacramento, CA, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as the company, experience, and specific job responsibilities.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.