Electrical Engineer - Mobility Customer Service

Welcome to Siemens, where innovation and customer satisfaction are at the core of everything we do. As an Electrical Engineer in our Mobility Customer Service division, you will play a crucial role in ensuring the smooth operation of our cutting-edge transportation systems. From trains and trams to intelligent road traffic solutions, you will be responsible for providing technical support and expertise to our clients, ensuring their safety and efficiency. We are looking for a dynamic individual with a strong background in electrical engineering, excellent problem-solving skills, and a passion for delivering exceptional customer service. Join our team and be a part of shaping the future of mobility!

1. Provide technical support and expertise to clients in the field of electrical engineering.
2. Ensure the smooth operation of cutting-edge transportation systems, including trains, trams, and intelligent road traffic solutions.
3. Troubleshoot and resolve any issues related to electrical components of transportation systems.
4. Collaborate with other engineers and departments to develop innovative solutions for client needs.
5. Conduct regular maintenance and inspections of electrical systems to ensure safety and efficiency.
6. Stay up-to-date with industry advancements and incorporate new technology into customer service strategies.
7. Communicate with clients to understand their needs and provide exceptional customer service.
8. Analyze data and identify areas for improvement in the performance of transportation systems.
9. Create and maintain technical documentation for clients and internal use.
10. Train and mentor junior engineers in the field of electrical engineering.
11. Adhere to all safety regulations and protocols while working on transportation systems.
12. Collaborate with sales and marketing teams to promote Siemens’ customer service offerings.
13. Represent Siemens in a professional and positive manner at all times.
14. Continuously strive to enhance customer satisfaction and maintain long-term relationships with clients.
15. Take ownership of projects and ensure timely and efficient completion.

According to JobzMall, the average salary range for a Electrical Engineer - Mobility Customer Service in Sacramento, CA, USA is $72,000-$92,000 per year. This can vary depending on the specific company, level of experience, and other factors.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.