
Demand Planner- Customer Service
Are you a highly organized and analytical individual with a passion for customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you at Siemens as a Demand Planner- Customer Service. As a Demand Planner, you will be responsible for ensuring customer satisfaction by accurately forecasting demand and managing inventory levels. Your strong communication and problem-solving skills will be essential in building and maintaining relationships with customers and internal teams. Join our team and be a part of shaping the future with Siemens.
- Accurately forecast demand for products and services to ensure customer satisfaction.
- Manage inventory levels to meet customer demands and avoid stockouts.
- Utilize analytical skills to identify trends and make data-driven decisions.
- Communicate effectively with customers and internal teams to address any issues or concerns.
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Collaborate with cross-functional teams to develop and implement strategies for improving customer service.
- Monitor and analyze market trends and customer behavior to anticipate future demand.
- Identify and resolve any supply chain issues that may impact customer service.
- Continuously improve forecasting processes and systems for better accuracy and efficiency.
- Stay updated on industry developments and changes in customer needs to adapt strategies accordingly.
- Ensure compliance with company policies and procedures related to demand planning and customer service.
- Participate in regular meetings and provide reports on demand planning and customer service performance.
- Train and mentor new team members on demand planning processes and procedures.
- Contribute to the overall success of the company by achieving customer service and demand planning goals.
Strong Analytical And Problem-Solving Skills: Demand Planners Must Be Able To Analyze Complex Data And Make Accurate Forecasts To Ensure Customer Demand Is Met.
Excellent Communication Skills: The Role Requires Regular Interaction With Customers, Sales Teams, And Other Departments, Making Effective Communication Essential For Success.
Knowledge Of Supply Chain Management: A Thorough Understanding Of Supply Chain Processes, Inventory Management, And Logistics Is Crucial For A Demand Planner To Make Informed Decisions.
Proficiency In Demand Planning Software: Siemens May Use Specific Software For Demand Planning, And Applicants Should Have Experience Working With Such Tools To Effectively Manage Demand.
Customer Service Experience: The Demand Planner Is Responsible For Meeting Customer Demands And Ensuring High Levels Of Satisfaction. Previous Experience In Customer Service Roles Would Be Beneficial In Understanding Customer Needs And Expectations.
Customer Relationship Management
Communication Skills
Inventory Management
Data Analysis
Market Research
Time Management
Negotiation skills
Problem-Solving
Supply Chain Optimization
Forecasting Accuracy
Demand Planning Software
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Demand Planner- Customer Service in Sacramento, CA, USA is $67,000 - $85,000. This may vary depending on the specific company, industry, and level of experience. Additional factors that may affect salary include education, certifications, and job responsibilities.
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Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.

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