
Customer Service Engineer, Associate
As a Customer Service Engineer, Associate at Siemens, you will be a customer-facing professional who will ensure the highest levels of customer satisfaction. You will be responsible for troubleshooting, diagnosing and resolving customer issues in a timely and professional manner. The successful candidate will possess a combination of technical skills, customer service experience and communication abilities. A Bachelor's degree in an Engineering field, or equivalent experience, is required for this position. A passion for customer service and an understanding of customer service principles is essential. You should be able to think critically and troubleshoot problems in order to provide an effective resolution. Excellent communication and interpersonal skills are essential for this role as you will be interacting with customers on a daily basis.
Ability To Work In A Fast-Paced Environment
Knowledge Of Siemens Products And Services
Excellent Communication And Problem-Solving Skills
Ability To Troubleshoot And Diagnose Customer Issues
Ability To Quickly Identify And Resolve Customer Inquiries
Proficiency In Using Microsoft Office Applications
Proven Ability To Provide Excellent Customer Service
Demonstrated Ability To Work Independently And As Part Of A Team
Documentation
Quality Assurance
Testing
Networking
Troubleshooting
Data Analysis
Communication
Time Management
Technical Support
customer service
Reporting
Maintenance
Problem-Solving
System Administration
Interpersonal
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Engineer, Associate in Cary, NC, USA is between $42,000 and $51,000 annually. This range may vary depending on experience, qualifications, and other factors.
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Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.

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