Consumer Field Team Manager

Welcome to Siemens! We are a global leader in the electrification, automation and digitalization of industries. We are currently seeking a highly motivated and experienced Consumer Field Team Manager to lead our team in providing exceptional customer service and support for our consumer products. As a member of our team, you will have the opportunity to work with cutting-edge technology and make a significant impact on the success of our business. If you are a proactive leader with a passion for delivering top-notch service and have a strong background in consumer products, we want to hear from you. Join us and be a part of shaping the future of our company.

1. Lead and manage a team of consumer field professionals to ensure exceptional customer service and support for Siemens’ consumer products.
2. Develop and implement strategies to achieve departmental goals and drive customer satisfaction.
3. Monitor and analyze team performance metrics, identifying areas for improvement and implementing corrective action plans.
4. Foster a positive and collaborative team environment, promoting teamwork and professional growth.
5. Train and coach team members on product knowledge, customer service skills, and company policies and procedures.
6. Collaborate with cross-functional teams to address customer needs and resolve issues in a timely manner.
7. Stay up-to-date with industry trends and advancements in consumer products to provide innovative solutions and maintain a competitive edge.
8. Develop and maintain relationships with key stakeholders, including customers, vendors, and internal departments.
9. Manage budget and resources effectively to ensure efficient operations and cost-effective solutions.
10. Ensure compliance with all company policies, procedures, and ethical standards.
11. Act as a brand ambassador, promoting Siemens’ products and values to customers and the public.

According to JobzMall, the average salary range for a Consumer Field Team Manager in Cary, NC, USA is $80,000-$100,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.