Building Automation Service Coordinator
Are you a highly organized and detail-oriented individual with a passion for building automation technology? Are you looking for a challenging and rewarding career opportunity? Then look no further! Siemens is seeking a Building Automation Service Coordinator to join our dynamic team. In this role, you will be responsible for coordinating and managing service requests for our building automation systems, ensuring timely and efficient resolution for our clients. If you have excellent communication skills, a strong technical background, and a desire to make a positive impact in the world of building automation, we want to hear from you!
- Coordinate and manage service requests for building automation systems, ensuring timely and efficient resolution for clients.
- Communicate with clients to gather information and provide updates on service requests.
- Schedule and assign service technicians to address service requests in a timely manner.
- Monitor service requests and ensure they are completed within established timelines.
- Work closely with service technicians to troubleshoot and resolve technical issues.
- Maintain accurate records of service requests, updates, and resolutions.
- Collaborate with team members to identify areas for process improvement and implement solutions.
- Ensure compliance with company policies and procedures, as well as industry standards.
- Provide exceptional customer service and maintain positive relationships with clients.
- Stay updated on industry advancements and new technologies related to building automation.
- Train and mentor new team members on service coordination processes and procedures.
- Assist with developing and implementing strategies to improve service efficiency and effectiveness.
- Proactively identify potential issues and provide solutions to prevent service disruptions.
- Maintain a high level of organization and attention to detail in all aspects of the job.
- Represent the company in a professional and positive manner at all times.
Knowledge Of Building Automation Systems: A Qualified Candidate For This Role Should Have A Strong Understanding Of Building Automation Systems, Including Hvac, Lighting, And Energy Management Systems. They Should Also Be Familiar With Different Protocols Such As Bacnet, Modbus, And Lonworks.
Experience In Project Management: This Position Requires Excellent Project Management Skills To Coordinate The Installation, Commissioning, And Maintenance Of Building Automation Systems. A Candidate Should Have Experience In Planning, Scheduling, And Budgeting For Projects.
Strong Communication Skills: As A Service Coordinator, It Is Essential To Have Excellent Communication Skills To Effectively Communicate With Customers, Technicians, And Other Stakeholders. The Ability To Convey Technical Information In A Clear And Concise Manner Is Crucial For Success In This Role.
Troubleshooting And Problem-Solving Abilities: Building Automation Systems Can Be Complex, And Problems May Arise. A Qualified Candidate Should Have Strong Troubleshooting Skills To Identify And Resolve Issues Efficiently. They Should Also Have The Ability To Think Critically And Come Up With Creative Solutions To Problems.
Technical Degree Or Certification: While Not Always Required, A Technical Degree Or Certification In A Relevant Field Such As Electrical Or Mechanical Engineering, Building Automation, Or Controls Is Highly Desirable For This Position. It Demonstrates A Strong Understanding Of The Technical Aspects Of The Job And The Ability To Learn And Adapt To New Technologies.
Communication Skills
Data Analysis
Time Management
Technical Support
Problem Solving
Organizational Skills
customer service
equipment maintenance
Teamwork
Project coordination
System troubleshooting
Report
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Building Automation Service Coordinator in Sacramento, CA, USA is $50,000 - $65,000 per year. This can vary depending on the specific company, experience level, and other factors. Some coordinators may earn more or less than this range.
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Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure.
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