UX Researcher - Emerging Talent Intern
Are you a curious and driven individual with a passion for understanding user behavior? Do you have a keen eye for detail and a knack for conducting insightful research? If so, we have an exciting opportunity for you to join our team at ServiceNow as a UX Researcher - Emerging Talent Intern.In this role, you will have the chance to work with a dynamic and collaborative team to conduct research and gather valuable insights that will inform the design and development of our products. We are looking for someone who is eager to learn and grow in the field of UX research, and who is not afraid to ask questions and challenge assumptions.To succeed in this role, you must have a strong understanding of research methodologies, excellent communication skills, and the ability to think critically and creatively. If you are ready to kickstart your career in UX research and make a meaningful impact on the user experience of our products, we encourage you to apply for this internship.
- Conduct user research to gather insights and inform the design and development of our products.
- Collaborate with cross-functional teams to identify research objectives and prioritize research initiatives.
- Utilize a variety of research methods, such as surveys, interviews, and usability testing, to collect data from users.
- Analyze and synthesize research findings to identify user pain points, needs, and behaviors.
- Present research findings and recommendations to stakeholders in a clear and concise manner.
- Create and maintain research documents, such as interview guides, surveys, and research reports.
- Continuously stay up-to-date on industry trends and best practices in UX research.
- Assist in the development and implementation of user-centered design processes.
- Proactively identify research opportunities and make recommendations for improving the user experience.
- Collaborate with team members to conduct competitive analysis and benchmarking.
- Advocate for the user and ensure their voice is represented in the design process.
- Work closely with designers and product managers to translate research findings into actionable design recommendations.
- Actively participate in team meetings and brainstorming sessions to contribute ideas and insights.
- Seek feedback and guidance from mentors and team members to continuously improve research skills.
- Embrace a growth mindset and be willing to learn and adapt in a fast-paced and dynamic environment.
Strong Understanding Of Ux Research Methods: As An Emerging Talent Intern At Servicenow, It Is Essential To Have A Solid Understanding Of Various Ux Research Methods Such As User Interviews, Usability Testing, And Surveys. This Knowledge Will Allow You To Effectively Conduct Research And Gather Valuable Insights For The Company.
Familiarity With Design Thinking Principles: Servicenow Values Design Thinking Principles, Which Involve Understanding User Needs, Ideating Solutions, Prototyping, And Testing. As An Intern, Having A Basic Understanding Of These Principles Will Help You Contribute To The Team's Research Efforts And Align With The Company's Design Philosophy.
Excellent Communication Skills: As A Ux Researcher, You Will Be Required To Communicate Your Findings And Insights To Various Stakeholders, Including Designers, Product Managers, And Engineers. Strong Communication Skills, Both Written And Verbal, Are Crucial For Effective Collaboration And Ensuring That Research Findings Are Understood And Implemented Correctly.
Proficiency In Data Analysis And Visualization: A Key Part Of Ux Research Is Analyzing And Making Sense Of Data Collected From Various Sources. Having Experience With Data Analysis And Visualization Tools Such As Excel, Tableau, Or Google Analytics Will Be Advantageous In This Role.
Passion For User-Centered Design: At Servicenow, The User Is At The Center Of Everything We Do. As An Emerging Talent Intern, Having A Passion For User-Centered Design And A Genuine Interest In Understanding User Needs And Behaviors Will Be Highly Valued. This Attitude Will Help You Excel In Your Role And Contribute To Creating Meaningful And Impactful User Experiences.
Data Analysis
Prototyping
Data Visualization
User Research
usability testing
User-centered Design
User Interviews
User Journey Mapping
Task analysis
Interviewing
Persona Development
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a UX Researcher - Emerging Talent Intern in San Diego, CA, USA is $58,000 - $80,000 per year. This may vary depending on the specific company and the candidate's qualifications and experience.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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