ServiceNow

Staff Senior Product Manager, Responsible AI

ServiceNow
Santa Clara, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about creating products that have a positive impact on society? Are you a seasoned product manager with experience in the field of Responsible AI? If so, we have an exciting opportunity for you to join our team at ServiceNow as a Staff Senior Product Manager for Responsible AI. In this role, you will play a critical role in driving the development and implementation of responsible and ethical AI practices within our organization. We are looking for a driven and dynamic individual who is equipped with the necessary skills and expertise to lead our Responsible AI initiatives. If you are ready to make a meaningful difference and be a part of a fast-paced and innovative company, we want to hear from you!

  1. Develop and implement responsible and ethical AI practices within the organization.
  2. Lead and drive Responsible AI initiatives, working closely with cross-functional teams, including engineering, data science, and legal.
  3. Stay up-to-date with industry trends and regulations related to Responsible AI and ensure compliance within the company.
  4. Collaborate with stakeholders to establish a clear vision and roadmap for Responsible AI products.
  5. Conduct research and gather insights to identify key areas for improvement in existing AI products.
  6. Define product requirements and prioritize features based on impact and feasibility.
  7. Manage the end-to-end product lifecycle, from ideation to launch, ensuring timely delivery and high-quality products.
  8. Conduct user testing and gather feedback to continuously improve and iterate on products.
  9. Work closely with the marketing and sales teams to develop messaging and positioning for Responsible AI products.
  10. Train and educate employees on responsible and ethical AI practices to promote a culture of responsible AI within the organization.
  11. Monitor and measure the success of Responsible AI products, making necessary adjustments and improvements as needed.
  12. Act as a subject matter expert on Responsible AI, both internally and externally, representing the company at events and conferences.
  13. Collaborate with external partners and experts to further advance Responsible AI practices within the industry.
  14. Mentor and coach junior product managers and team members, providing guidance and support in their professional development.
  15. Continuously seek opportunities for innovation and improvement in Responsible AI practices and products.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications

  • Experience In Ai And Machine Learning: The Ideal Candidate Should Have A Deep Understanding And Experience In The Field Of Artificial Intelligence (Ai) And Machine Learning (Ml). This Includes Hands-On Experience In Developing And Deploying Ai/Ml Models, As Well As A Strong Understanding Of Ai/Ml Algorithms And Techniques.

  • Product Management Experience: The Candidate Should Have At Least 5 Years Of Experience In Product Management, Preferably In The Technology Industry. This Includes Experience In Defining Product Strategy, Managing Product Roadmap, And Working Closely With Cross-Functional Teams To Deliver Successful Products.

  • Understanding Of Responsible Ai: The Candidate Should Have A Thorough Understanding Of The Principles Of Responsible Ai, Including Fairness, Transparency, And Accountability. They Should Also Have Experience In Implementing Responsible Ai Practices In A Product Or Project.

  • Leadership And Communication Skills: As A Senior Product Manager, The Candidate Should Possess Strong Leadership Skills And Be Able To Effectively Communicate And Influence Stakeholders At All Levels. They Should Also Have Experience In Managing And Mentoring A Team Of Product Managers.

  • Technical Background: A Strong Technical Background, Including A Degree In Computer Science, Engineering, Or A Related Field, Is Preferred For This Role. The Candidate Should Have A Good Understanding Of Software Development Processes And Be Able To Work Closely With Engineering Teams To Drive Product Development.

Required Skills

  • Product Development

  • Project Management

  • Data Analysis

  • Communication

  • User Experience

  • Leadership

  • Agile Methodology

  • Problem-Solving

  • Stakeholder management

  • product strategy

  • Innovation

  • Ai Ethics

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Staff Senior Product Manager, Responsible AI in Santa Clara, CA, USA is $150,000-$175,000 per year. This may vary depending on the specific company, years of experience, and other factors.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 11th, 2024
Apply BeforeOctober 17th, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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