Senior UX Researcher, Accessibility

Are you passionate about creating inclusive and accessible user experiences? Do you have a deep understanding of UX research methodologies and a keen eye for identifying accessibility barriers? If so, we have an exciting opportunity for you to join our team at ServiceNow as a Senior UX Researcher, Accessibility.As a Senior UX Researcher, you will play a crucial role in ensuring that our products and services are accessible to all users, regardless of their abilities. You will lead and conduct user research to uncover insights and identify potential accessibility challenges. You will also collaborate with cross-functional teams to develop and implement solutions to improve the overall accessibility of our products.To be successful in this role, you must have a strong background in UX research, with a focus on accessibility. You should have experience with various research methods, such as usability testing, interviews, and surveys, and be familiar with accessibility standards and guidelines. Additionally, you should have excellent communication skills, a collaborative mindset, and a passion for creating inclusive experiences.If you are ready to make a meaningful impact and drive positive change in the digital world, we would love to hear from you. Join us in our mission to make the world of work more accessible for all.

1. Lead and conduct user research to uncover insights and identify potential accessibility challenges in our products and services.
2. Collaborate with cross-functional teams to develop and implement solutions to improve the overall accessibility of our products.
3. Stay up-to-date with accessibility standards and guidelines to ensure our products are compliant and inclusive.
4. Use a variety of research methods, such as usability testing, interviews, and surveys, to gather data on user experiences and identify areas for improvement.
5. Analyze research findings and present actionable recommendations to stakeholders.
6. Work closely with designers and developers to ensure accessibility is integrated into the product design and development process.
7. Act as a subject matter expert on accessibility, providing guidance and support to other team members.
8. Communicate and advocate for the importance of accessibility within the company and externally.
9. Collaborate with product managers to prioritize accessibility features and enhancements.
10. Contribute to the development of accessibility policies and guidelines for the company.
11. Continuously monitor and evaluate the accessibility of our products, identifying areas for improvement and implementing changes.
12. Participate in industry events and conferences to stay updated on best practices and innovations in accessibility.
13. Mentor and guide junior UX researchers on accessibility best practices.
14. Act as a champion for inclusive design and advocate for accessibility in all aspects of our products and services.
15. Collaborate with external organizations and user groups to gather feedback and insights on accessibility.

According to JobzMall, the average salary range for a Senior UX Researcher, Accessibility in San Diego, CA, USA is between $100,000 and $140,000 per year. However, this can vary depending on the specific company, years of experience, and additional skills and qualifications. Some companies may offer a higher salary for this position, while others may offer a lower salary. It is important to research the specific company and negotiate for a fair salary based on your qualifications and experience.

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.