ServiceNow

Senior Technical Consultant (AI)

ServiceNow
Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to ServiceNow, where we are revolutionizing the world of technology with our cutting-edge AI solutions. As a Senior Technical Consultant, you will be at the forefront of implementing these solutions and helping our clients optimize their processes and workflows. We are seeking a highly skilled and experienced individual who is passionate about AI and has a strong technical background to join our dynamic team. If you are a problem-solver, a strategic thinker, and have a drive for innovation, we want you to be a part of our team!

  1. Lead the implementation of cutting-edge AI solutions for clients, utilizing your technical expertise and knowledge.
  2. Collaborate with clients to understand their business processes and workflows and identify areas for improvement.
  3. Design and develop customized solutions to meet the specific needs of clients, utilizing ServiceNow's AI capabilities.
  4. Serve as the primary point of contact for clients, providing technical guidance and support throughout the implementation process.
  5. Conduct thorough testing and troubleshooting of solutions to ensure they meet client requirements and are functioning properly.
  6. Stay up-to-date with the latest advancements and developments in AI technology and incorporate them into client solutions.
  7. Train and mentor junior team members on AI technology and best practices for implementation.
  8. Work closely with cross-functional teams, including sales, product development, and project management, to ensure successful delivery of solutions.
  9. Participate in client meetings and presentations to demonstrate the value and capabilities of our AI solutions.
  10. Continuously identify opportunities for process improvements and provide recommendations to enhance the efficiency and functionality of our AI solutions.
  11. Adhere to project timelines and budgets to ensure timely and cost-effective delivery of solutions.
  12. Maintain accurate documentation of all project details and updates for future reference.
  13. Ensure compliance with company policies and procedures, as well as industry standards and regulations.
  14. Represent ServiceNow as a subject matter expert in AI technology, promoting our brand and services to potential clients.
  15. Foster a culture of innovation and continual learning within the team, promoting a collaborative and supportive work environment.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Convey Complex Technical Concepts To Non-Technical Stakeholders.

  • Extensive Knowledge And Experience In Artificial Intelligence (Ai) Technologies, Including Machine Learning, Natural Language Processing, And Predictive Analytics.

  • Proven Track Record Of Successfully Implementing Ai Solutions For Enterprise Clients, With A Focus On Improving Business Processes And Driving Innovation.

  • Strong Understanding Of Cloud Computing And Experience Working With Cloud-Based Ai Platforms, Such As Aws, Google Cloud, Or Microsoft Azure.

  • Demonstrated Leadership And Project Management Skills, With The Ability To Lead A Team And Manage Multiple Projects Simultaneously.

Required Skills

  • Project Management

  • Data Analysis

  • Agile Methodology

  • Machine Learning

  • Deep Learning

  • Artificial Intelligence

  • Natural language processing

  • Predictive analytics

  • Problem-Solving

  • Stakeholder management

  • Technical Strategy

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Technical Consultant (AI) in Austin, TX, USA is $110,000-$150,000 per year. This may vary depending on factors such as experience, education, and the specific industry or company the consultant works in. Some senior technical consultants may also receive bonuses and other benefits as part of their compensation package.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2025
Apply BeforeJune 9th, 2026
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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