ServiceNow

Senior Staff Product Designer, AI/ML

ServiceNow

San Diego, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to ServiceNow, where we are dedicated to creating innovative solutions that empower businesses to thrive. We are seeking a talented and experienced Senior Staff Product Designer with a strong passion for Artificial Intelligence and Machine Learning to join our team. In this role, you will have the opportunity to lead the design of cutting-edge AI/ML products that will shape the future of our company. We are looking for someone with a keen eye for detail, exceptional design skills, and a deep understanding of AI/ML technologies. If you are a creative problem-solver with a drive for excellence, we want you on our team.

  1. Lead the design process for AI/ML products, from concept to final delivery, ensuring a user-centered approach and high-quality design output.
  2. Collaborate with cross-functional teams including product managers, engineers, and data scientists to understand business needs and translate them into intuitive and effective design solutions.
  3. Conduct user research and gather insights to inform design decisions and validate product ideas.
  4. Create wireframes, prototypes, and interactive mockups to effectively communicate design concepts and gather feedback.
  5. Develop and maintain design systems and guidelines to ensure consistency and scalability across products.
  6. Stay up-to-date with the latest design trends, techniques, and technologies in AI/ML, and incorporate them into design processes.
  7. Mentor and guide junior designers, providing constructive feedback and fostering a culture of continuous learning and growth.
  8. Collaborate with the marketing team to create visually compelling product presentations and demos.
  9. Conduct regular usability testing and incorporate feedback into design iterations.
  10. Ensure all designs meet accessibility standards and are compliant with company brand guidelines.
  11. Work closely with the development team to ensure accurate implementation of designs and provide support throughout the development process.
  12. Continuously gather and analyze user feedback and data to identify areas for improvement and drive product innovation.
  13. Communicate design decisions and rationale to stakeholders, advocating for a user-centered design approach.
  14. Manage multiple projects and priorities effectively, meeting project timelines and expectations.
  15. Embody the company's values and mission, promoting a positive and inclusive work environment.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Extensive Experience In Product Design For Ai/Ml Technologies: The Ideal Candidate Should Have At Least 5-7 Years Of Experience In Designing Products That Utilize Ai And Machine Learning. They Should Have A Deep Understanding Of The Capabilities And Limitations Of These Technologies And Be Able To Apply Them Effectively In Product Design.

  • Strong Knowledge Of Design Thinking And User-Centered Design Principles: The Senior Staff Product Designer Should Have A Solid Understanding Of Design Thinking Methodologies And Be Able To Apply Them In The Context Of Ai/Ml Products. They Should Also Have A User-Centered Approach To Design, With A Focus On Creating Intuitive And User-Friendly Experiences.

  • Proficiency In Design Tools And Software: The Candidate Should Be Proficient In Industry-Standard Design Tools And Software Such As Sketch, Figma, Adobe Creative Suite, Etc. They Should Also Have Experience With Prototyping Tools Such As Invision, Flinto, Or Principle.

  • Ability To Collaborate And Communicate Effectively: As A Senior Member Of The Product Design Team, The Candidate Should Have Excellent Communication And Collaboration Skills. They Should Be Able To Work Effectively With Cross-Functional Teams, Including Product Managers, Engineers, And Data Scientists, To Bring Ai/Ml Products To Life.

  • Strong Portfolio Showcasing Ai/Ml Product Design: The Ideal Candidate Should Have A Strong Portfolio That Demonstrates Their Experience And Expertise In Designing Ai/Ml Products. This Should Include Examples Of Their Work, Such As Wireframes, Prototypes, And Final Designs, Along With A Clear Explanation Of Their Design Process And The Impact Of Their Work On The Product.

Required Skills
  • Data Analysis

  • Prototyping

  • Information architecture

  • Interaction design

  • Visual design

  • Design Thinking

  • User Research

  • UX design

  • Wireframing

  • User testing

  • UI Design

  • Machine

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Staff Product Designer, AI/ML in San Diego, CA, USA is $130,000-$160,000 per year. However, this can vary depending on factors such as the specific company, experience level, and skills of the individual.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2024
Apply BeforeOctober 17th, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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