Senior Deal Desk Manager
Welcome to ServiceNow, the world's leading cloud-based platform for digital workflows. We are seeking a highly skilled and experienced Senior Deal Desk Manager to join our dynamic team. As a key member of our Finance organization, you will play a critical role in driving the success of our sales team by managing complex deal structures and providing strategic guidance for deal pricing and negotiations. We are looking for a detail-oriented and analytical individual with a strong business acumen and a passion for driving business growth. If you have a proven track record of managing deal desk operations and a deep understanding of pricing strategies, we encourage you to apply for this exciting opportunity to be a part of our fast-paced and innovative company.
- Manage and oversee all aspects of the deal desk operations, including deal structuring, pricing, and negotiations.
- Provide strategic guidance and support to the sales team in deal pricing and negotiations.
- Analyze and evaluate complex deal structures to ensure alignment with company goals and financial targets.
- Collaborate with cross-functional teams, including sales, legal, and finance, to ensure deals are structured appropriately and meet all requirements.
- Develop and maintain pricing guidelines and policies to support the company's overall pricing strategy.
- Monitor market trends and competitive landscape to inform pricing decisions.
- Utilize data and analytics to identify areas for improvement and optimize deal structures.
- Manage and maintain deal approval processes and ensure compliance with company policies and procedures.
- Develop and maintain relationships with key stakeholders, including sales leaders, to understand business needs and provide strategic support.
- Train and mentor junior members of the deal desk team, providing guidance and support as needed.
- Stay updated on industry best practices and continuously improve deal desk processes and procedures.
- Collaborate with the finance team to ensure accurate forecasting and reporting of deal pipeline and revenue.
- Act as a subject matter expert on deal structures, pricing strategies, and industry trends.
- Communicate effectively with internal and external stakeholders to present and explain deal structures and pricing decisions.
- Adhere to all confidentiality and data protection policies and procedures.
Strong Financial Background: A Senior Deal Desk Manager At Servicenow Must Possess A Deep Understanding Of Financial Principles And Be Able To Analyze Complex Financial Data To Support Deal Negotiations And Decision-Making.
Proven Experience In Deal Structuring And Pricing: This Role Requires A Candidate Who Has A Track Record Of Successfully Structuring And Pricing Complex Deals. They Should Be Able To Balance The Needs Of The Business With Customer Requirements To Create Win-Win Solutions.
Excellent Communication And Negotiation Skills: As A Key Liaison Between Sales, Finance, And Legal Teams, A Senior Deal Desk Manager Must Have Exceptional Communication And Negotiation Skills To Facilitate Successful Deal Closures.
Strategic Thinking And Problem-Solving Abilities: This Position Requires A Candidate Who Can Think Strategically And Identify Creative Solutions To Complex Deal Challenges. They Should Be Able To Anticipate Potential Roadblocks And Proactively Address Them.
Experience In Managing A Team: A Senior Deal Desk Manager At Servicenow Must Have Experience In Managing A Team Of Deal Desk Professionals. They Should Be Able To Mentor And Develop Team Members While Promoting A High-Performing And Collaborative Culture.
Process Improvement
Data Analysis
Forecasting
Negotiation
Deal Structuring
Sales Support
Pricing strategy
Compliance Management
Revenue recognition
Contract review
Cross-Functional Collaboration
Communication
Conflict Resolution
Customer Service
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Deal Desk Manager in Santa Clara, CA, USA is $120,000 - $150,000 per year. This may vary depending on the company, industry, and individual qualifications and experience.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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