ServiceNow

Sales Operations Specialist

ServiceNow

Santa Clara, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for driving sales success? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you as a Sales Operations Specialist at ServiceNow. As a vital member of our sales team, you will play a crucial role in supporting and optimizing our sales processes to achieve growth and profitability. We are looking for a driven and adaptable individual with excellent communication skills and a strong analytical mindset. Join our team and be a part of our mission to revolutionize the way businesses operate.

  1. Develop and implement effective sales strategies and processes to support the overall sales goals of the company.
  2. Maintain and manage accurate and up-to-date sales data and reports to provide insights and recommendations to the sales team.
  3. Collaborate with cross-functional teams such as marketing, finance, and operations to ensure seamless execution of sales initiatives.
  4. Monitor and analyze sales performance metrics to identify areas of improvement and implement solutions to drive sales growth.
  5. Assist in the creation and maintenance of sales training materials and resources to ensure consistent and effective sales practices.
  6. Act as a key point of contact for sales team members, providing support and guidance on sales processes and tools.
  7. Conduct regular audits of sales processes and procedures to identify and resolve any issues or discrepancies.
  8. Continuously seek to improve and streamline sales operations processes to increase efficiency and effectiveness.
  9. Stay updated on industry trends and competitors' activities to inform sales strategies and tactics.
  10. Communicate with customers and prospects to gather feedback and insights to inform sales strategies and product development.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Minimum Of 2-3 Years Of Experience In Sales Operations Or A Similar Role In A Technology Company.

  • Strong Analytical Skills To Collect, Interpret, And Analyze Data To Provide Insights And Support Decision-Making.

  • Excellent Communication And Interpersonal Skills To Collaborate With Cross-Functional Teams And Communicate With Stakeholders.

  • Experience With Crm Systems, Such As Salesforce, And Proficiency In Microsoft Excel For Data Analysis And Reporting.

Required Skills
  • Communication Skills

  • Business Intelligence

  • Data Analysis

  • Time Management

  • Forecasting

  • Reporting

  • Sales Support

  • Pipeline management

  • Process optimization

  • Territory management

  • Project coordination

  • CRM Administration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Operations Specialist in Santa Clara, CA, USA is between $56,000 and $88,000 per year. This range may vary depending on factors such as experience, education, and industry.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2024
Apply BeforeJuly 20th, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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