ServiceNow

Principal Platform Architect

ServiceNow

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly experienced and forward-thinking technology professional looking for a challenging and exciting new opportunity? Look no further than ServiceNow! We are seeking a Principal Platform Architect to join our dynamic and innovative team. As the leading provider of enterprise cloud solutions, ServiceNow is dedicated to transforming the way businesses operate and empowering employees to work smarter and faster. In this role, you will have the opportunity to shape and evolve our platform architecture, driving innovation and delivering value to our customers. If you are passionate about technology, possess strong leadership skills, and have a proven track record of designing and implementing successful platform solutions, we want to hear from you! Join us and be a part of shaping the future of enterprise technology.

  1. Lead the design and development of a robust and scalable platform architecture for ServiceNow's enterprise cloud solutions.
  2. Collaborate with cross-functional teams to identify and drive innovative solutions that meet the evolving needs of our customers.
  3. Serve as a subject matter expert on platform architecture, providing guidance and support to other team members.
  4. Develop and maintain a deep understanding of industry trends and emerging technologies, and use this knowledge to continuously improve our platform.
  5. Define and document platform architecture standards, best practices, and guidelines to ensure consistency and maintainability.
  6. Conduct regular reviews and assessments of the platform architecture, identifying areas for improvement and implementing changes as needed.
  7. Provide technical direction and mentorship to team members, promoting a culture of continuous learning and growth.
  8. Collaborate with product management and other stakeholders to understand business requirements and translate them into technical solutions.
  9. Ensure that the platform architecture aligns with ServiceNow's overall business strategy and goals.
  10. Stay current with industry standards and best practices, and make recommendations for incorporating them into our platform.
  11. Manage and prioritize multiple projects and tasks effectively, delivering high-quality solutions within tight deadlines.
  12. Communicate complex technical concepts and decisions to non-technical stakeholders in a clear and concise manner.
  13. Continuously monitor and evaluate the performance of the platform, identifying and addressing any issues or bottlenecks.
  14. Proactively identify and mitigate potential risks and challenges related to platform architecture.
  15. Foster a collaborative and inclusive work environment, promoting teamwork and open communication among team members.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Platform Architecture: The Ideal Candidate Should Have At Least 10 Years Of Experience In Designing And Implementing Complex Software Solutions At An Enterprise Level. They Should Have A Deep Understanding Of Platform Architecture Principles And Best Practices.

  • Strong Technical Background: The Principal Platform Architect Should Have A Strong Technical Background, With Expertise In Multiple Programming Languages, Databases, And Cloud Technologies. They Should Be Able To Understand And Evaluate The Technical Implications Of Different Design Decisions.

  • Leadership And Management Skills: As A Senior Member Of The Team, The Principal Platform Architect Should Possess Strong Leadership And Management Skills. They Should Be Able To Lead And Mentor A Team Of Architects And Developers, And Collaborate Effectively With Cross-Functional Teams.

  • Business Acumen: A Successful Principal Platform Architect Should Have A Good Understanding Of Business Processes And Requirements. They Should Be Able To Translate Business Needs Into Effective Platform Solutions And Make Strategic Recommendations To Drive Business Growth.

  • Excellent Communication And Collaboration Skills: The Principal Platform Architect Will Be Required To Communicate Complex Technical Concepts To Both Technical And Non-Technical Stakeholders. They Should Have Excellent Communication And Collaboration Skills To Work With Different Teams And Ensure Alignment Towards The Platform Architecture Vision.

Required Skills
  • Business Analysis

  • Strategic Planning

  • Project Management

  • Data Modeling

  • Agile Methodology

  • Cloud Computing

  • Team Leadership

  • System architecture

  • Enterprise Integration

  • Security Management

  • Technical Proficiency

  • Platform Optimization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal Platform Architect in New York, NY, USA is approximately $170,000 to $250,000 per year. This can vary depending on factors such as the company, industry, level of experience, and specific job responsibilities. Some companies may also offer bonuses and benefits packages in addition to the base salary.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2026
Apply BeforeMay 4th, 2026
This job posting is from a verified source. 

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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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