Partner Success Network Manager
Welcome to ServiceNow, where we are dedicated to providing innovative solutions for businesses to drive success and efficiency. We are seeking a passionate and driven individual to join our team as a Partner Success Network Manager. In this role, you will play a critical role in fostering and maintaining strong relationships with our partners to ensure their success on our platform. Our ideal candidate is a natural collaborator with excellent communication skills and a deep understanding of partnership dynamics. If you are a proactive problem-solver with a customer-centric mindset, we encourage you to apply for this exciting opportunity.
- Develop and maintain strong relationships with partners to ensure their success on the ServiceNow platform.
- Act as the main point of contact for partners, providing them with support, guidance, and resources.
- Collaborate with cross-functional teams to identify and resolve partner-related issues and challenges.
- Conduct regular partner meetings to review performance and address any concerns or opportunities.
- Develop and implement strategies to increase partner engagement and drive partner success.
- Monitor and analyze partner performance metrics to identify areas for improvement and growth.
- Coordinate with internal teams to ensure partners have access to the necessary tools and resources to be successful.
- Stay up-to-date on industry trends and competition to inform partnership strategies and initiatives.
- Communicate effectively with partners to keep them informed of new features, updates, and changes to the platform.
- Act as a liaison between partners and other departments within the company to ensure smooth communication and collaboration.
- Develop and maintain partner success plans to meet and exceed business objectives.
- Act as an advocate for partners within the company, providing feedback and insights to improve the partner experience.
- Collaborate with marketing and sales teams to develop and execute joint partner marketing initiatives.
- Identify and onboard new partners to expand the Partner Success Network.
- Continuously assess and improve partner programs and processes to drive efficiency and effectiveness.
Extensive Experience In Partner Management: The Ideal Candidate Should Have At Least 5 Years Of Experience In Managing Partnerships, Preferably In The Technology Industry. They Should Have A Proven Track Record Of Successfully Developing And Maintaining Relationships With Partners.
Strong Communication And Interpersonal Skills: As A Partner Success Network Manager, Effective Communication Is Crucial In Building And Maintaining Relationships With Partners. The Candidate Should Possess Excellent Verbal And Written Communication Skills, As Well As The Ability To Build Rapport And Negotiate With Partners.
Strategic Thinker: The Candidate Should Have A Strong Business Acumen And Be Able To Think Strategically To Drive Partner Success. They Should Be Able To Analyze Market Trends And Identify Opportunities For Growth And Expansion Within The Partner Network.
Results-Driven: The Ideal Candidate Should Be Highly Motivated And Results-Driven, With A Strong Focus On Achieving Targets And Delivering Measurable Outcomes. They Should Be Able To Set And Manage Partner Goals, Track Progress, And Provide Regular Reports To Senior Management.
Knowledge Of Servicenow And Its Ecosystem: A Deep Understanding Of Servicenow's Products, Services, And Partner Ecosystem Is Essential For This Role. The Candidate Should Have A Thorough Understanding Of The Company's Offerings, As Well As The Ability To Identify Areas For Improvement And Growth Within The Partner Network.
Strategic Planning
Project Management
Data Analysis
Account Management
Communication
Time Management
customer service
Team Leadership
Collaboration
Training and Development
Problem-Solving
Relationship-Building
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Partner Success Network Manager in Santa Clara, CA, USA is between $95,000 and $120,000 per year. This range can vary depending on the specific company, experience level, and other factors such as bonuses and benefits.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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