
Partner Success Manager – Service Providers
Are you a driven and results-oriented individual with a passion for building strong partnerships and driving success? Look no further! ServiceNow is seeking a highly motivated Partner Success Manager to join our team and lead our relationships with Service Providers. As a Partner Success Manager, you will be responsible for developing and executing strategies to ensure the continuous growth and success of our partnerships. We are looking for someone who is not only a strategic thinker, but also a strong communicator and collaborator. If you have a proven track record of building and maintaining successful partnerships and a deep understanding of the Service Provider market, we want to hear from you! Join us in our mission to revolutionize the way businesses operate and create a world-class partner ecosystem.
- Develop and implement strategies to foster strong partnerships with Service Providers.
- Build and maintain strong relationships with key stakeholders within the Service Provider market.
- Collaborate with cross-functional teams to drive success and growth for both ServiceNow and our partners.
- Identify and pursue new business opportunities within the Service Provider market.
- Proactively identify and address any challenges or roadblocks in partnerships.
- Monitor and analyze partner performance, providing recommendations for improvement.
- Communicate regularly with partners to ensure alignment on goals and objectives.
- Act as a liaison between partners and internal teams, representing the interests and needs of both parties.
- Develop and deliver presentations and reports on partnership performance and progress.
- Stay up-to-date on industry trends and competitor strategies to inform partnership strategies.
- Develop and maintain a deep understanding of ServiceNow's products and services.
- Collaborate with partners to develop joint marketing and sales initiatives.
- Act as a brand ambassador for ServiceNow within the partner community.
- Continuously work towards building a strong and collaborative partner ecosystem.
- Meet and exceed partnership targets and objectives.
Experience In Partner Management: The Ideal Candidate Should Have At Least 3-5 Years Of Experience In Managing Partnerships With Service Providers. This Includes Developing And Executing Partner Strategies, Building And Maintaining Relationships, And Driving Business Growth.
Strong Technical Background: A Partner Success Manager At Servicenow Should Have A Deep Understanding Of The Company's Products And Services, As Well As The Technical Capabilities Of Service Providers. This Will Enable Them To Effectively Communicate And Collaborate With Partners, And Ensure Successful Implementation And Adoption Of Servicenow Solutions.
Excellent Communication And Interpersonal Skills: As A Key Liaison Between Servicenow And Its Service Provider Partners, The Partner Success Manager Must Have Exceptional Communication Skills To Build And Maintain Strong Relationships. They Should Also Be Able To Effectively Present And Articulate The Value Of Servicenow's Solutions To Partners.
Proven Track Record Of Driving Results: The Partner Success Manager Will Be Responsible For Achieving Revenue Targets And Driving Business Growth Through Partnerships. Therefore, The Ideal Candidate Should Have A Track Record Of Exceeding Sales Goals And Driving Successful Partnerships In Previous Roles.
Knowledge Of The It Industry: A Thorough Understanding Of The It Industry, Including Trends, Challenges, And Competitive Landscape, Is Crucial For A Partner Success Manager At Servicenow. This Will Enable Them To Identify New Opportunities, Anticipate Market Changes, And Develop Strategies To Stay Ahead Of The Competition.
Strategic Planning
Communication Skills
Project Management
Account Management
Problem Solving
Relationship Building
Customer Support
Team collaboration
Client Relations
Technical Expertise
Sales Acumen
Communication
Conflict Resolution
Decision Making
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Partner Success Manager – Service Providers is between $80,000 and $120,000 per year. This can vary depending on factors such as location, company size, and level of experience. Some companies may offer additional benefits and bonuses.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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