Industry Architect, Customer and Industry Workflows - Financial Services & Insurance
Welcome to ServiceNow, where we are committed to helping our customers in the financial services and insurance industry achieve their goals through innovative technology solutions. We are seeking a highly skilled Industry Architect with a strong background in customer and industry workflows to join our team. As an Industry Architect, you will play a crucial role in understanding our customers' needs and designing customized solutions that streamline their processes and drive business success. This is an exciting opportunity to work with cutting-edge technology and make a significant impact in the financial services and insurance industry. We are looking for a candidate who is driven, innovative, and passionate about creating tangible results for our clients. If you have a proven track record of success in this field and a deep understanding of customer and industry workflows, we would love to hear from you.
- Develop deep understanding of financial services and insurance industry workflows to identify customer needs and pain points.
- Collaborate with cross-functional teams to design and develop innovative technology solutions that meet customer requirements and drive business success.
- Conduct thorough analysis and research to stay updated on industry trends and best practices.
- Act as a subject matter expert and provide guidance to internal teams and clients on industry-specific workflows and processes.
- Lead the development and implementation of customized solutions for clients, ensuring seamless integration with existing systems.
- Create and deliver presentations and demonstrations to showcase the benefits and capabilities of our technology solutions to clients.
- Work closely with Sales and Account Management teams to identify new business opportunities and support in the sales process.
- Collaborate with Product Management and Engineering teams to enhance and improve our technology solutions based on customer feedback and industry developments.
- Serve as a strategic advisor to clients, providing insights and recommendations on how to optimize their processes and achieve their business goals.
- Stay up-to-date with industry regulations and compliance requirements to ensure our solutions are in line with industry standards.
- Mentor and train junior team members on industry workflows, customer engagement, and solution design.
- Represent the company at industry events, conferences, and workshops to network and showcase our expertise in the financial services and insurance industry.
In-Depth Knowledge Of Financial Services And Insurance Industry: A Strong Understanding Of The Financial Services And Insurance Industry Is Crucial For An Industry Architect At Servicenow. This Includes Knowledge Of Industry Trends, Regulations, And Best Practices.
Experience In Architecting And Implementing Customer Workflows: The Ideal Candidate Will Have A Proven Track Record Of Designing And Implementing Customer Workflows In The Financial Services And Insurance Sector. This Includes Experience With Servicenow's Platform And Products.
Strong Technical Skills: The Industry Architect Must Possess Strong Technical Skills, Including Proficiency In Programming Languages, Database Management, And System Integration. They Should Also Have Knowledge Of Cloud Computing And Service-Oriented Architecture.
Excellent Communication And Interpersonal Skills: As An Industry Architect, The Candidate Will Be Working Closely With Clients, Stakeholders, And Cross-Functional Teams. Strong Communication And Interpersonal Skills Are Essential For Effectively Understanding And Communicating Complex Concepts And Ideas.
Problem-Solving And Analytical Abilities: The Ability To Analyze Complex Business Processes And Identify Opportunities For Improvement Is A Key Qualification For An Industry Architect. The Candidate Should Also Have Strong Problem-Solving Skills To Address Any Issues That May Arise During Implementation Or Maintenance Of Customer Workflows.
Data Analysis
Process optimization
Collaboration
Workflow design
Strategic Thinking
Problem-Solving
Customer journey mapping
Customer-centric approach
Industry Knowledge
Financial Services Expertise
Insurance Industry Understanding
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Industry Architect, Customer and Industry Workflows - Financial Services & Insurance in Amsterdam, Netherlands is between €70,000 - €120,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
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