ServiceNow

Go-to-Market (GTM) Change Management Specialist

ServiceNow

San Diego, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a highly adaptable and strategic thinker with a passion for driving organizational change? Do you thrive in fast-paced environments and have a knack for fostering collaboration across cross-functional teams? If so, we have an exciting opportunity for you as a Go-to-Market (GTM) Change Management Specialist at ServiceNow. As a key member of our dynamic GTM team, you will play a crucial role in leading and implementing change initiatives to support the successful launch of our products and services to market. We are seeking a driven individual with a strong background in change management and a proven track record of delivering results. Join us in revolutionizing the way businesses operate and make an impact on our customers' success."

  1. Develop and implement change management strategies to support the successful launch of new products and services to market.
  2. Collaborate with cross-functional teams to ensure alignment and buy-in for change initiatives.
  3. Conduct change impact assessments and develop plans to mitigate potential risks and challenges.
  4. Create and deliver effective communication plans to inform stakeholders of upcoming changes and their impact.
  5. Identify and engage key stakeholders to ensure their support and involvement in change efforts.
  6. Monitor and measure the effectiveness of change initiatives and make adjustments as needed.
  7. Provide guidance and support to team members and leaders on change management best practices.
  8. Develop training materials and facilitate training sessions to promote understanding and adoption of new processes and systems.
  9. Act as a change agent, promoting a culture of continuous improvement and driving a mindset of embracing change.
  10. Stay up-to-date on industry trends and best practices in change management, and make recommendations for improvements to our processes.
  11. Work closely with project managers to ensure change management activities are integrated into project plans and timelines.
  12. Partner with HR and organizational development teams to align change efforts with company culture and values.
  13. Foster a positive and collaborative work environment while driving change and managing potential resistance.
  14. Champion the company's mission and values, and contribute to the overall success of the organization.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Bachelor's Degree In Business, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Change Management, Preferably Within A Technology Or Software Company.

  • Strong Understanding Of Go-To-Market Strategies And Product Launch Processes.

  • Excellent Project Management Skills With The Ability To Lead Cross-Functional Teams.

  • Proven Track Record Of Successfully Managing Change Initiatives And Driving Adoption Of New Processes And Tools.

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Risk assessment

  • Stakeholder management

  • Performance measurement

  • Training Development

  • Resource allocation

  • Communication Strategy

  • Change Planning

  • Organizational Alignment

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Go-to-Market (GTM) Change Management Specialist in San Diego, CA, USA is $87,000 - $120,000 per year. This may vary depending on the specific company, level of experience, and other factors. Some companies may offer additional benefits such as bonuses, stock options, and other perks. It is important to research the specific company and role to get a more accurate salary range.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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