ServiceNow

Director Product Management - GTM Transformation Product Leader (Dynamics CRM)

ServiceNow
Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to ServiceNow, where we are dedicated to transforming the way businesses operate through innovative product solutions. We are currently seeking a highly skilled and experienced Director of Product Management to lead our GTM Transformation Product team, specifically focusing on Dynamics CRM. In this role, you will be responsible for driving the vision, strategy, and execution of our GTM transformation product roadmap, ensuring our customers have the most efficient and effective tools at their disposal. If you have a passion for driving product innovation, a strong understanding of Dynamics CRM, and a track record of success in product management, we want you on our team. Join us in revolutionizing the way businesses interact with their customers and take your career to the next level.

  1. Develop and drive the overall vision and strategy for ServiceNow's GTM transformation product, with a specific focus on Dynamics CRM.
  2. Lead and manage a team of product managers, providing guidance and support in day-to-day operations and long-term strategy.
  3. Collaborate with cross-functional teams, including engineering, sales, and marketing, to ensure alignment and successful execution of the product roadmap.
  4. Conduct market and competitive analysis to identify key trends and opportunities for product innovation and differentiation.
  5. Develop and maintain a deep understanding of the Dynamics CRM market, including customer needs, pain points, and emerging technologies.
  6. Partner with key stakeholders to define and prioritize product features and enhancements that align with customer needs and business objectives.
  7. Own the product lifecycle, from ideation to launch, and continually gather feedback to improve the product and ensure customer satisfaction.
  8. Monitor and analyze product performance metrics, providing insights and recommendations for continuous improvement.
  9. Stay up-to-date on industry trends and best practices in product management, and leverage this knowledge to drive product innovation.
  10. Act as a product evangelist, both internally and externally, representing the product vision and roadmap to stakeholders, customers, and industry experts.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications

  • Extensive Experience In Product Management: The Ideal Candidate For This Role Should Have A Minimum Of 8-10 Years Of Experience In Product Management, With A Proven Track Record Of Successfully Launching And Managing Complex Products In The Software Industry.

  • Strong Knowledge Of Gtm Strategies: The Director Product Management Should Have A Deep Understanding Of Go-To-Market (Gtm) Strategies, Particularly In The Context Of Transformational Products. This Includes Developing And Executing Product Positioning, Pricing, And Packaging Strategies.

  • Expertise In Dynamics Crm: The Role Specifically Requires Experience And Expertise In Dynamics Crm (Customer Relationship Management) Software. The Candidate Should Have A Strong Understanding Of The Dynamics Crm Market, Competitive Landscape, And Customer Needs.

  • Leadership And Team Management Skills: As A Leader Of The Gtm Transformation Product Team, The Candidate Should Possess Strong Leadership And Team Management Skills. This Includes The Ability To Build And Motivate A High-Performing Team, Delegate Tasks Effectively, And Foster A Collaborative And Inclusive Work Environment.

  • Strategic Thinking And Business Acumen: The Director Of Product Management Will Be Responsible For Driving The Overall Strategy And Vision For The Gtm Transformation Product. As Such, The Candidate Should Have Strong Strategic Thinking Skills And Business Acumen To Make Informed Decisions And Drive The Product's Success In The Market.

Required Skills

  • Product Marketing

  • Product Launch

  • Agile methodologies

  • Competitive analysis

  • Market analysis

  • Product positioning

  • product strategy

  • Customer Insights

  • Product Roadmap

  • Cross-Functional Collaboration

  • Gtm Planning

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Director Product Management - GTM Transformation Product Leader (Dynamics CRM) in Chicago, IL, USA is $160,000 - $220,000 per year. However, this can vary depending on factors such as the size and industry of the company, the individual's level of experience and skills, and the specific responsibilities and goals of the role.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 7th, 2024
Apply BeforeSeptember 18th, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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