ServiceNow

Database Engineer - SWAT

ServiceNow

4810 Eastgate Mall, San Diego, CA 92121, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external). Develop automation tools to facilitate and improve day-to-day operations. Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support). Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst.

Where is this job?
This job is located at 4810 Eastgate Mall, San Diego, CA 92121, USA
Job Qualifications
  • 4+ years of experience supporting or testing large scale web-based distributed applications

  • 4+ years of database performance tuning experience

  • Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.

  • Familiarity or knowledge of CentOS/RedHat operating system

Required Skills
  • Javascript

  • Python

  • Troubleshooting skills

  • Time Management Skills

  • Analytical skills (data driven)

  • Basic shell scripting skills

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Database Engineer - SWAT in 4810 Eastgate Mall, San Diego, CA 92121, USA is between $107,204 and $142,972 per year. This range is based on the salaries of similar positions in the area.

Additional Information
ServiceNow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 24th, 2022
Apply BeforeJune 21st, 2025
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About ServiceNow

ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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