
Database Engineer - SWAT
Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers (internal and external). Develop automation tools to facilitate and improve day-to-day operations. Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support). Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst.
4+ years of experience supporting or testing large scale web-based distributed applications
4+ years of database performance tuning experience
Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred.
Familiarity or knowledge of CentOS/RedHat operating system
Javascript
Python
Troubleshooting skills
Time Management Skills
Analytical skills (data driven)
Basic shell scripting skills
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Database Engineer - SWAT in 4810 Eastgate Mall, San Diego, CA 92121, USA is between $107,204 and $142,972 per year. This range is based on the salaries of similar positions in the area.
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ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

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