
Certification Learning Strategy Program Senior Manager
Welcome to ServiceNow, where we believe in empowering our employees to reach their full potential. We are currently seeking a highly motivated and experienced Certification Learning Strategy Program Senior Manager to join our team. In this role, you will play a critical role in developing and executing our certification learning strategy, ensuring that our employees possess the necessary skills and knowledge to succeed in their roles. To excel in this position, you must have a strong understanding of adult learning principles and a proven track record of implementing successful learning programs. If you are passionate about helping others grow and thrive in their careers, we encourage you to apply for this exciting opportunity.
- Develop and implement a comprehensive certification learning strategy for ServiceNow employees.
- Collaborate with key stakeholders to identify learning needs and create targeted training programs.
- Conduct research and stay up-to-date on industry trends to ensure the learning strategy remains relevant and effective.
- Design and deliver engaging training materials, including online courses, classroom sessions, and virtual learning opportunities.
- Evaluate the effectiveness of the learning programs and make necessary adjustments to continuously improve outcomes.
- Manage a team of learning professionals, providing guidance and support to ensure the successful execution of the learning strategy.
- Develop and maintain relationships with external partners and vendors to leverage resources and expertise for the certification learning program.
- Collaborate with HR and other departments to align the learning strategy with overall company goals and objectives.
- Monitor and manage the budget for the certification learning program.
- Act as a mentor and coach for employees seeking certification and support their professional development.
- Communicate regularly with employees to promote the benefits of the certification program and encourage participation.
- Stay informed on the latest adult learning principles and methodologies, incorporating them into the certification learning strategy.
- Analyze data and metrics to measure the impact and effectiveness of the certification learning program.
- Stay updated on new and emerging technologies and tools to enhance the learning experience for employees.
- Uphold a strong commitment to diversity and inclusion in all aspects of the certification learning program.
Extensive Experience In Designing And Implementing Effective Certification Learning Strategies, Preferably In The Technology Industry.
Proven Track Record Of Managing And Leading A Team Of Certification Program Managers And Coordinators.
Strong Understanding Of Adult Learning Principles And Experience In Developing And Delivering Training Programs For Diverse Audiences.
In-Depth Knowledge Of Industry Standards And Best Practices For Certification Programs, Including Exam Development, Maintenance, And Delivery.
Excellent Communication And Stakeholder Management Skills, With The Ability To Collaborate With Cross-Functional Teams And Build Relationships With External Partners And Vendors.
Change Management
Project Management
Instructional design
Team Leadership
Needs Assessment
Stakeholder management
Coaching and Mentoring
Training Development
Curriculum Design
Performance evaluation
Learning Analytics
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Certification Learning Strategy Program Senior Manager is $120,000-$150,000 per year. However, this can vary depending on factors such as location, company size, and experience level.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
ServiceNow is a Santa Clara, California-based software company that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started